Client Services Manager
2 months ago
We are seeking a highly skilled and experienced Client Services Manager to join our team at Kin Vet Community. As a key member of our practice leadership team, you will be responsible for delivering exceptional client experiences and ensuring the smooth operation of our client services team.
Key Responsibilities- Client Journey Management: Develop and implement strategies to enhance the client journey, ensuring a seamless and personalized experience for our clients.
- Team Leadership: Lead and manage the client services team, providing guidance, support, and training to ensure they have the skills and knowledge to deliver exceptional client care.
- Operational Efficiency: Identify areas for improvement and implement process changes to optimize the efficiency and effectiveness of our client services operations.
- Client Communication: Develop and maintain effective communication channels with clients, ensuring their needs are met and their expectations are exceeded.
- Compliance and Risk Management: Ensure compliance with all relevant regulations and standards, including health and safety, data protection, and clinical governance.
- Training and Development: Coordinate and deliver training programs to ensure the client services team has the necessary skills and knowledge to deliver exceptional client care.
- Performance Monitoring: Monitor and analyze key performance indicators to identify areas for improvement and optimize client services operations.
- Proven experience in a client services or practice management role, preferably in the veterinary industry.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement process changes.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong attention to detail, with a focus on delivering high-quality results.
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Client Services Manager
2 weeks ago
Essex, United Kingdom Ground Control Full timeA Client Services Manager is primarily responsible for client satisfaction and increasing sales. Its their job to assist clients resolve issues and implement changes that can strengthen the companys relationship with its clients. Other duties and responsibilities of a Client Services Manager include: Onboarding new clients and develop working...
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Client Services Manager
16 hours ago
Essex, United Kingdom Ground Control Full timeA Client Services Manager is primarily responsible for client satisfaction and increasing sales. Its their job to assist clients resolve issues and implement changes that can strengthen the companys relationship with its clients. Other duties and responsibilities of a Client Services Manager include: Onboarding new clients and develop working...
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Client Services Manager
2 weeks ago
Essex, United Kingdom Ground Control Full timeA Client Services Manager is primarilyresponsible for client satisfaction and increasing sales. Its theirjob to assist clients resolve issues and implement changes that canstrengthen the companys relationship with its clients. Other dutiesand responsibilities of a Client Services Managerinclude: Onboarding new clients anddevelop working relationships Leading...
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Client Services Director
3 weeks ago
Essex, United Kingdom Kin Vet Community Full timeJob Title: Client Services ManagerWe are seeking a highly skilled and experienced Client Services Manager to join our team at Kin Vet Community. As a key member of our practice leadership team, you will be responsible for delivering exceptional client experiences and ensuring the smooth operation of our client services team.Key Responsibilities:Client...
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Client Services Director
3 weeks ago
Essex, United Kingdom Kin Vet Community Full timeJob Title: Client Services ManagerWe are seeking a highly skilled and experienced Client Services Manager to join our team at Kin Vet Community. As a key member of our practice leadership team, you will be responsible for delivering exceptional client experiences and ensuring the smooth operation of our client services team.Key Responsibilities:Client...
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Client Services Director
3 weeks ago
Essex, United Kingdom Kin Vet Community Full timeJob Title: Client Services ManagerWe are seeking a highly skilled and experienced Client Services Manager to join our team at Kin Vet Community. As a key member of our practice leadership team, you will be responsible for delivering exceptional client experiences and ensuring the smooth operation of our client services team.Key Responsibilities:Client...
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Client Services Director
3 weeks ago
Essex, United Kingdom Kin Vet Community Full timeJob Title: Client Services ManagerWe are seeking a highly skilled and experienced Client Services Manager to join our team at Kin Vet Community. As a key member of our practice leadership team, you will be responsible for delivering exceptional client experiences and ensuring the smooth operation of our client services team.Key Responsibilities:Client...
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Client Services Director
1 month ago
Essex, United Kingdom Kin Vet Community Full timeJob Title: Client Services ManagerWe are seeking a highly skilled and experienced Client Services Manager to join our team at Kin Vet Community. As a key member of our practice leadership team, you will be responsible for delivering exceptional client experiences and ensuring the smooth operation of our client services team.Key Responsibilities:Client...
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Client Services Director
1 month ago
Essex, United Kingdom Kin Vet Community Full timeJob Title: Client Services ManagerWe are seeking a highly skilled and experienced Client Services Manager to join our team at Kin Vet Community. As a key member of our practice leadership team, you will be responsible for delivering exceptional client experiences and ensuring the smooth operation of our client services team.Key Responsibilities:Client...
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Client Services Director
2 months ago
Essex, United Kingdom Kin Vet Community Full time{"title": "Client Services Manager", "description": "Lead Client Services TeamWe are seeking a seasoned leader to oversee our client services team, ensuring seamless delivery of non-clinical services. As Client Services Manager, you will be responsible for managing practice diaries, financial processes, and insurance claims. Your expertise will drive...
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Client Services Director
2 months ago
Essex, United Kingdom Kin Vet Community Full time{"title": "Client Services Manager", "description": "Lead Client Services TeamWe are seeking a seasoned leader to oversee our client services team, ensuring seamless delivery of non-clinical services. As Client Services Manager, you will be responsible for managing practice diaries, financial processes, and insurance claims. Your expertise will drive...
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Client Services Director
6 days ago
Essex, United Kingdom Kin Vet Community Full timeWe are seeking a highly skilled Client Services Director to join our team at Kin Vet Community. As a key member of our practice leadership team, you will be responsible for delivering exceptional client experiences and ensuring the highest standards of care.Key Responsibilities:Lead the client services team to provide a professional, empathetic, and caring...
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Client Services Director
1 week ago
Essex, United Kingdom Kin Vet Community Full timeWe are seeking a highly skilled Client Services Director to join our team at Kin Vet Community. As a key member of our practice leadership team, you will be responsible for delivering exceptional client experiences and ensuring the highest standards of care.Key Responsibilities:Lead the client services team to provide a professional, empathetic, and caring...
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Head of Client Services
5 months ago
Essex, United Kingdom Basildon Pitsea Vets for Pets Hospital Full timeHead of Client Services - Basildon Pitsea 24 hour Hospital We are a well-established practice based in Basildon and are looking for an enthusiastic, friendly, passionate Head of Client Services who wants to be part of a welcoming and vibrant team. What your typical day will look like: The head of Client services is accountable for overseeing the overall...
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Client Services Liaison
2 weeks ago
Essex, United Kingdom Reed Full timeClient Services ExecutiveWe are seeking a highly skilled Client Services Executive to join our team at Reed. As a key member of our client services team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to client enquiries, ensuring that their needs are...
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Client Services Liaison
2 weeks ago
Essex, United Kingdom Reed Full timeClient Services ExecutiveWe are seeking a highly skilled Client Services Executive to join our team at Reed. As a key member of our client services team, you will be responsible for delivering exceptional support and services to our clients, promoting our HR services and products, and developing strong relationships to explore additional opportunities.Key...
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Client Services Liaison
2 weeks ago
Essex, United Kingdom Reed Full timeReed is seeking a Client Services Liaison to provide exceptional communication and support services to clients, promoting HR services and products, and developing client relationships to explore additional products or services where appropriate.Key responsibilities include:Serving as a point of contact for client enquiries, managing initial information...
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Client Services Liaison
3 weeks ago
Essex, United Kingdom Reed Full timeClient Services ExecutiveWe are seeking a highly skilled Client Services Executive to join our team at Reed. As a key member of our client services team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Client Communication: Serve as a primary point of contact for client inquiries, managing...
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Client Services Liaison
3 weeks ago
Essex, United Kingdom Reed Full timeClient Services ExecutiveWe are seeking a highly skilled Client Services Executive to join our team at Reed. As a key member of our client services team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Client Communication: Serve as a primary point of contact for client inquiries, managing...
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Client Services Liaison
2 weeks ago
Essex, United Kingdom Reed Full timeClient Services ExecutiveWe are seeking a highly skilled Client Services Executive to join our team at Reed. As a key member of our client services team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Client Communication: Serve as a primary point of contact for client inquiries, managing...
