Client Services Liaison

4 weeks ago


Essex, United Kingdom Reed Full time

Reed is seeking a Client Services Liaison to provide exceptional communication and support services to clients, promoting HR services and products, and developing client relationships to explore additional products or services where appropriate.

Key responsibilities include:

  • Serving as a point of contact for client enquiries, managing initial information gathering, sending information, arranging demonstrations, and planning follow-ups.
  • Conducting demonstrations of HR software products, discussing features, benefits, and recommending solutions.
  • Handling administration from proposal to sales order and in-house documentation for new clients.
  • Attending local networking events and exhibitions to promote services and build contacts.

Requirements:

  • Client-focused with experience in client services or customer services.
  • Excellent telephone manner with the ability to build relationships quickly via phone, video conference, and face-to-face.
  • Proactive and uses initiative in the job role.
  • Self-motivated with a desire to learn and succeed.

Benefits:

  • Competitive salary.
  • Opportunities for personal development and training.
  • Dynamic and supportive work environment.
  • Free parking.
  • Access to the latest tools and technology.


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