Technology Support Specialist

22 hours ago

Birchwood, United Kingdom Integral UK Ltd Full time

Job Title: Technology Support Specialist

Job Summary:

We are seeking a highly skilled Technology Support Specialist to join our team at Integral UK Ltd. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and clients.

Key Responsibilities:

  • Provide technical support and assistance to employees and clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with Windows 10 computers, Active Directory, and Office 365
  • Administer network user rights and permissions
  • Monitor and report license status for all IT equipment
  • Support MS Office 2013, 2016, O365, and Active Directory
  • Install, set up, and administer Windows 10 computers in a network environment
  • Act as the local 'intelligent hands' in support of other support operations

Requirements:

  • Demonstrable technical experience in supporting desktop hardware and software
  • Demonstrable understanding of Microsoft operating system environments (including O365 suite and Windows 10)
  • Good awareness of the licensing requirements for hardware and software
  • Sound problem-solving and innovative analytical skills
  • Familiarization with ITIL practices
  • Self-motivated and proactive approach
  • Ability and willingness to participate in a flexible/multi-skilled team
  • Excellent communication skills; verbal and written business English, excellent interpersonal speaking and listening

About Us:

Integral UK Ltd is a highly motivated, professional services company with high expectations of its core IT infrastructure and business applications. We are looking for a talented individual who will take ownership and stay with it until full resolution has been tested and verified.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

If you are a motivated and experienced Technology Support Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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