IT Support Specialist
2 weeks ago
We are seeking a highly skilled IT Support Specialist to join our team at Daisy Communications. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their IT issues are resolved efficiently and effectively.
Key Responsibilities- Technical Support: Provide technical support and assistance to customers via phone, email, and in-person.
- Issue Resolution: Troubleshoot and resolve technical issues in a timely and professional manner.
- Communication: Communicate effectively with customers, colleagues, and management to ensure that issues are resolved and customers are satisfied.
- Documentation: Maintain accurate and detailed records of customer interactions and technical issues.
- Collaboration: Work collaboratively with other teams, including project engineers, to resolve complex technical issues.
- Technical Knowledge: Possess good knowledge of PC/laptop hardware and software, fault-finding skills, and Microsoft desktop operating systems and productivity suite.
- Qualifications: Hold relevant qualifications or certifications in IT support or a related field.
- Soft Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Competitive Salary: A competitive salary and benefits package.
- Professional Development: Opportunities for professional development and career growth.
- Collaborative Environment: A collaborative and supportive work environment.
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IT Support Specialist
2 weeks ago
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IT Support Specialist
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IT Support Specialist
2 weeks ago
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