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Resident Liaison Officer

2 months ago

Hounslow, Greater London, United Kingdom Fawkes and Reece Full time

About the Role

The Resident Liaison Officer will play a key role in providing exceptional customer care to residents, ensuring work programs are met.

Key Responsibilities

  • Booking appointments and managing schedules to ensure seamless communication.
  • Handling resident complaints and issues with professionalism and efficiency.
  • Facilitating communication between all stakeholders to ensure a smooth project experience.
  • Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.

Requirements

  • Strong health and safety knowledge to ensure a safe working environment.
  • Exceptional communication skills and ability to work collaboratively with colleagues and stakeholders.
  • IT proficiency and adaptability to on-site operations.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills and a proactive attitude to drive results.

What We Offer

Fawkes and Reece offers a competitive salary of £35,000, depending on relative experience.