Supported Housing Officer

6 months ago

Hounslow, United Kingdom Karter Thomas Limited Full time

We are seeking a highly motivated and detail-oriented Supported Housing Officer to join a Supported Housing Organisation based in West London. As a Supported Housing Officer, you will be responsible for managing and overseeing and providing Housing management advice to vulnerable tenants, ensuring compliance with regulations, and providing excellent customer service to residents. This is an exciting opportunity to make a positive impact in the community and contribute to the success of our organization.

Manage all aspects of housing operations for vulnerable tenants, including leasing, rent collection, maintenance requests, and move-in/move-out processes
Conduct regular inspections of properties to ensure compliance with safety and quality standards
Respond promptly to resident inquiries and concerns, providing exceptional customer service at all times
Maintain accurate records and documentation related to housing operations
Collaborate with property owners, contractors, and vendors to coordinate repairs and maintenance activities
Stay up-to-date with relevant housing laws and regulations, ensuring compliance in all areas
- Address any violations or lease infractions in a timely and professional manner
- Assist in the development and implementation of policies and procedures to improve housing operations

**Qualifications**:

- Previous experience of working within Supported or General Needs Housing or a related field is preferred
- Attention to detail with a focus on accuracy in record keeping
- Current Enhanced DBS Check
- Ability to work independently as well as part of a team

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £15.00-£16.00 per hour

Expected hours: 37 per week

**Benefits**:

- Company pension
- Employee discount
- Referral programme

Schedule:

- Monday to Friday

**Experience**:

- Supported Housing Officer or General Housing Officer: 2 years (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Hounslow (required)

Work Location: In person

Reference ID: ASHP

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