Housing Service Representative

6 days ago


Hounslow, United Kingdom The Oyster Partnership Full time

Job Title: Housing Service Representative

About the Role:

We are seeking a highly skilled and dedicated individual to join our team as a Housing Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to tenants and stakeholders.

Responsibilities:

  • Provide timely and effective resolutions to housing-related inquiries and issues
  • Communicate with internal teams and external partners to ensure seamless service delivery
  • Maintain accurate records of customer interactions and provide regular reports on service performance

Requirements:

  • Previous experience in a customer service role, ideally within the housing or public sector
  • Strong communication and interpersonal skills
  • Knowledge of housing services, including repairs, income management, and tenancy matters

Estimated Salary: £18,000 - £20,000 per annum


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