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Head of Facilities Management

2 months ago


Ipswich, Suffolk, United Kingdom Opus People Solutions Full time

Opus People Solutions, a leading Property and Design consultancy, is seeking a seasoned professional to lead its Hard Facilities Management (FM) operations. As the Head of Facilities Management, you will be responsible for overseeing all aspects of hard FM, including planned preventative maintenance, reactive maintenance, and statutory compliance.

This role requires a strategic thinker with extensive knowledge of water hygiene, asbestos management, and other key compliance areas. You will have a proven track record of leading teams and managing contractors to ensure high-quality service delivery.

Key responsibilities of this position include:

  • **Leadership**: Manage and inspire the Hard FM team, providing clear direction and support to ensure effective service delivery.
  • **Planned Preventative Maintenance (PPM)**: Oversee the development, implementation, and management of PPM schedules to ensure all assets are maintained in line with best practices and compliance requirements.
  • **Reactive Maintenance**: Ensure timely and efficient response to all reactive maintenance requests, minimizing downtime and disruption.
  • **Compliance Management**: Ensure full compliance with all relevant regulations and standards, including water hygiene, asbestos management, and other statutory obligations.
  • **Contractor Management**: Oversee the performance of external contractors, ensuring all work is carried out to the highest standard and within agreed timelines and budgets.
  • **Performance Monitoring**: Implement and monitor KPIs and SLAs to ensure continuous improvement in service delivery.
  • **Budget Management**: Manage budgets effectively, ensuring cost efficiency without compromising on quality or compliance.
  • **Risk Management**: Identify potential risks related to Hard FM and implement appropriate mitigation strategies.
  • **Stakeholder Engagement**: Build and maintain strong relationships with clients, contractors, and other stakeholders, ensuring clear communication and successful collaboration.

As a member of the Opus People Solutions team, you will enjoy a range of benefits, including:

  • 25 days holiday + bank holidays
  • Salary sacrifice pension scheme
  • Hybrid working
  • Financial support for further qualifications