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Sales Order Coordinator

2 months ago

Ashby de la Zouch, Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

The Opportunity:

Macildowie Recruitment and Retention is seeking a highly organized and detail-oriented Sales Order Coordinator to join their team. This office-based role is a key front-end position in ensuring the company's high service standard is maintained.

This is a permanent full-time position, Monday to Friday, where you will be responsible for accurately and speedily processing orders/enquiries from both existing and prospective customers.

Your Key Responsibilities:

  • Communicate effectively with all internal departments to reach a common end goal.
  • Demonstrate proactive communication skills with customers, via phone or email.
  • Receive incoming phone calls into the office from customers and Area Sales Reps to gain information needed to process orders accurately.
  • Attend meetings, company events, and training sessions as required.
  • Deal with customer queries and issues.
  • Liaise with dispatch to ensure timely order fulfillment.

Requirements:

  • Excellent computer skills.
  • A strong knowledge of Salesforce or similar software and a knowledge of CRM systems would be an advantage.
  • Demonstrate a 'Can-Do' attitude and have experience of working in a team environment where communication is key.

About Us:

Macildowie Recruitment and Retention is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.