Anticoagulant Monitoring Service Administrative Support Specialist

3 weeks ago


Peterlee, Durham, United Kingdom Intrahealth Ltd Full time

Job Summary

We are seeking an experienced administrative support professional to join our Anticoagulant Monitoring Service team. As an administrative support specialist, you will play a vital role in ensuring the smooth operation of our service, providing high-quality support to our clinicians and patients.

Main Responsibilities

  • Provide administrative support to the Warfarin Team, including reception duties, managing staff home time, and updating spreadsheets.
  • Deal with medication enquiries, requests for repeat medication scripts, appointments, and general/routine patient requests/enquiries.
  • Liaise with our remote working clinical teams in NE, NW, and Yorkshire.
  • Create anticoagulation practice reports and email to practices for all anti-coagulant services.
  • Distribute internal/external mail, file and extract records, and maintain stock control.
  • Ensure information about any unresolved or urgent matters is passed on to colleagues.
  • Process and prepare new patient referrals, send and receive internal/external faxes, and handle appointment lists.

About Us

IntraHealth is a leading provider of NHS Primary and Community Care services, serving patients across our three divisions of Primary Care, Pharmacy, and Clinical Services. We operate NHS services across the North East, Midlands, Yorkshire, and North West.

Key Skills and Qualities

  • Excellent verbal and written communication skills.
  • Good interpersonal aptitude and ability to work with people at all levels.
  • Ability to use initiative and work autonomously.
  • Passion for delivering high levels of customer service.

What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for professional development and growth. If you are a motivated and organized individual with a passion for delivering high-quality administrative support, we encourage you to apply for this exciting opportunity.



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