Air Operations Coordinator

2 days ago


Southampton, Southampton, United Kingdom Oceania Cruises Full time
Job Title: Air Operations Coordinator

Join Oceania Cruises, the world's leading culinary and destination-focused cruise line, as an Air Operations Coordinator. This exciting role is part of our Guest Services team, providing critical support to our internal teams and guests.

Key Responsibilities:
  • Provide expert air services information and booking support to our internal teams and guests.
  • Manage air-related activities, including pricing, planning, and staff travel.
  • Organize and manage special departures for our bespoke Concierge Collection land packages.
  • Deliver exceptional customer service, responding to all incoming calls and emails in a timely manner.
  • Process refunds and ensure accurate fare and tax calculations.
  • Monitor sales to minimize exposure to penalties from airlines.
  • Collaborate with revenue management to build promotions and maintain reports of bookings figures.
Requirements:
  • Working knowledge of MS Office applications, including Excel and Word.
  • Demonstrates resilience and flexibility to business needs.
About Oceania Cruises:

Oceania Cruises is a world-renowned cruise line, offering luxurious ships with a maximum capacity of 1,238 guests. Our itineraries span the globe, featuring over 450 marquee and boutique ports. We're part of Norwegian Cruise Line Holdings Ltd., a leading global cruise operator.

As an Air Operations Coordinator, you'll be part of a dynamic team that provides critical support to our guests and internal teams. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.



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