Customer Retention Specialist
2 days ago
We are seeking a highly motivated and detail-oriented Customer Retention Specialist to join our dynamic team at TN Recruits. As a key member of our team, you will play a pivotal role in managing product change mortgage applications and delivering exceptional customer service.
Key Responsibilities- Primary Point of Contact: Serve as the primary point of contact for queries related to product change mortgage applications.
- Timely and Accurate Responses: Deliver timely, accurate, and fitting responses to inquiries.
- Collaboration and Communication: Collaborate with various internal departments and Mortgage Brokers to update them on case progress and resolve any arising queries.
- Proactive Engagement: Proactively engage with existing customers to bolster the product change pipeline and offer reminders about upcoming product expiration dates.
- Data Management: Efficiently inputting, updating, and maintaining data across internal and external systems.
- Application Management: Take charge of managing applications and handling relevant tasks independently.
- Documentation and Reporting: Pursue outstanding documentation, reports, and information necessary for application progression.
- Coordination and Liaison: Coordinate valuations and liaise with valuers to ensure seamless processes.
- Final Checks: Conduct final checks before application completion.
- Basic Knowledge or Experience: While not mandatory, basic knowledge or experience in the mortgage/financial industry is advantageous.
- Competitive Salary: £25,500 per annum.
- Full-time Hours: Monday – Friday, 9am – 5pm.
- Flexible Working Arrangements: Following probation, 1 day per week from home.
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Customer Retention Specialist
5 days ago
West Malling, Kent, United Kingdom TN Recruits Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Retention Specialist to join our dynamic team at TN Recruits. As a key member of our team, you will play a pivotal role in managing product change mortgage applications and delivering exceptional customer service.Key ResponsibilitiesPrimary Point of Contact: Serve as the primary...
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Customer Retention Specialist
5 days ago
West Malling, Kent, United Kingdom TN Recruits Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Retention Specialist to join our dynamic team at TN Recruits. As a key member of our team, you will play a pivotal role in managing product change mortgage applications and delivering exceptional customer service.Key ResponsibilitiesPrimary Point of Contact: Serve as the primary...
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Customer Service Representative
4 days ago
West Malling, Kent, United Kingdom Huntress Full timeCustomer Service Role This is a fantastic opportunity to be part of a forward-thinking company like Huntress Search Ltd, where you can utilize your exceptional communication and problem-solving skills to deliver top-notch customer service. Key Responsibilities: Engage with customers to resolve inquiries and provide support, ensuring a positive experience...
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Customer Service Representative
4 days ago
West Malling, Kent, United Kingdom Huntress Full timeCustomer Service Role This is a fantastic opportunity to be part of a forward-thinking company like Huntress Search Ltd, where you can utilize your exceptional communication and problem-solving skills to deliver top-notch customer service. Key Responsibilities: Engage with customers to resolve inquiries and provide support, ensuring a positive experience...
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Business Development Manager
4 days ago
West Malling, Kent, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly motivated and experienced Business Development Manager to join our team. As a key member of our organization, you will be responsible for driving business growth and developing strategic partnerships in the travel insurance industry.Key ResponsibilitiesNetwork and establish relationships...
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Business Development Manager
4 days ago
West Malling, Kent, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly motivated and experienced Business Development Manager to join our team. As a key member of our organization, you will be responsible for driving business growth and developing strategic partnerships in the travel insurance industry.Key ResponsibilitiesNetwork and establish relationships...
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Sales and Partnerships Director
7 days ago
West Malling, Kent, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly motivated and experienced Business Development Manager to join our team. As a Business Development Manager, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with key stakeholders, and driving revenue growth.Key...
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Customer Service Representative
2 days ago
West Malling, Kent, United Kingdom Landmark Information Full timeAbout Landmark InformationLandmark Information is a dynamic and ever-growing company that encourages passion, ambition, and collaboration. We are proud to have been recognised for our commitment to excellence and customer satisfaction.What We Offer25 days' holiday, with optional 5 days unpaid leave per year.Flexible working with an expectation of a minimum...
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Customer Service Representative
2 days ago
West Malling, Kent, United Kingdom Landmark Information Full timeAbout Landmark InformationLandmark Information is a dynamic and ever-growing company that encourages passion, ambition, and collaboration. We are proud to have been recognised for our commitment to excellence and customer satisfaction.What We Offer25 days' holiday, with optional 5 days unpaid leave per year.Flexible working with an expectation of a minimum...
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Insurance Business Development Manager
7 days ago
West Malling, Kent, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly motivated and experienced Business Development Manager to join our team. As a Business Development Manager, you will be responsible for identifying and pursuing new business opportunities, building relationships with key stakeholders, and driving revenue growth.Key ResponsibilitiesNetwork...
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Customer Service Representative
2 days ago
West Malling, Kent, United Kingdom Landmark Information Group Full timeAbout the RoleWe are seeking a highly motivated and proactive Customer Service Specialist to join our team at Landmark Information Group. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage customer inquiries and issues via phone, email, and...
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Customer Service Representative
2 days ago
West Malling, Kent, United Kingdom Landmark Information Group Full timeAbout the RoleWe are seeking a highly motivated and proactive Customer Service Specialist to join our team at Landmark Information Group. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage customer inquiries and issues via phone, email, and...
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Business Development Manager
7 days ago
West Malling, Kent, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly motivated and experienced Business Development Manager to join our team. As a key member of our sales team, you will be responsible for driving business growth and developing strategic partnerships in the travel insurance industry.Key ResponsibilitiesNetwork and establish relationships...
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Quality Assurance Specialist
4 days ago
West Malling, Kent, United Kingdom CLARITY RECRUITING LTD Full timeCustomer Due Diligence Quality Assurance Role About the Opportunity We are seeking an experienced Quality Assurance Specialist to join our innovative Customer Due Diligence team at Clarity Recruiting Ltd. As a Quality Assurance Specialist, you will play a crucial role in ensuring the highest levels of quality in our Customer Due Diligence processes. Key...
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Quality Assurance Specialist
4 days ago
West Malling, Kent, United Kingdom CLARITY RECRUITING LTD Full timeCustomer Due Diligence Quality Assurance Role About the Opportunity We are seeking an experienced Quality Assurance Specialist to join our innovative Customer Due Diligence team at Clarity Recruiting Ltd. As a Quality Assurance Specialist, you will play a crucial role in ensuring the highest levels of quality in our Customer Due Diligence processes. Key...
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Customer Service Support Specialist
4 weeks ago
West Malling, Kent, United Kingdom Huntress - Maidstone Full time £26,000Location: West MallingOpportunity Overview:This position is ideal for individuals with a background in customer service, particularly those who thrive in dynamic environments.Key Responsibilities:Deliver outstanding customer support by managing incoming orders, inquiries, and concerns with professionalism and efficiency.Assist in the implementation of new...
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Technical Support Specialist
4 weeks ago
West Malling, Kent, United Kingdom Typhoon Recruitment Full time £22,000 - £27,000Are you passionate about providing excellent customer service?This is a fantastic opportunity for a motivated and articulate Technical Support Specialist, eager to advance their career with a progressive IT support organization.POSITION:Technical Support Specialist / 1st Line Support / Customer Service Advisor You may be exploring roles in IT support across...
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Junior IT Support Specialist
4 weeks ago
West Malling, Kent, United Kingdom Clearwater People Solutions Full timeJoin Our Team as a Junior IT Support SpecialistIf you possess a background in customer relations and technology, and you are eager to contribute positively, this position is tailored for you.We are currently seeking a Junior IT Support Specialist for a dynamic organization. You will play a vital role in our client's IT department, delivering essential...
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Customer Service Representative
2 days ago
West Malling, Kent, United Kingdom Landmark Information Full timeAbout Landmark InformationWe are a dynamic and fast-growing company that encourages passion, ambition, and collaboration. Our team is dedicated to delivering outstanding service in the conveyancing industry.What We Offer25 days' holiday, with optional 5 days unpaid leave per yearFlexible working (2 days in office/3 days remote)Private health insuranceFocus...
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Customer Service Representative
2 days ago
West Malling, Kent, United Kingdom Landmark Information Full timeAbout Landmark InformationWe are a dynamic and fast-growing company that encourages passion, ambition, and collaboration. Our team is dedicated to delivering outstanding service in the conveyancing industry.What We Offer25 days' holiday, with optional 5 days unpaid leave per yearFlexible working (2 days in office/3 days remote)Private health insuranceFocus...