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Junior IT Support Specialist
2 months ago
If you possess a background in customer relations and technology, and you are eager to contribute positively, this position is tailored for you.
We are currently seeking a Junior IT Support Specialist for a dynamic organization.
You will play a vital role in our client's IT department, delivering essential first-level technical assistance to ensure their IT functions operate seamlessly.
Key Responsibilities for the Junior IT Support Specialist:
- Provide exceptional first-level technical assistance, ensuring swift resolution of issues.
- Identify and resolve hardware, software, and network challenges, escalating more complex issues as needed.
- Engage in thorough training programs to familiarize yourself with our systems, protocols, and best practices, including industry-recognized certifications.
- Contribute to ongoing enhancement initiatives aimed at improving our service desk operations and the overall IT department.
Key Skills for the Junior IT Support Specialist:
- Exhibit a keen interest in and foundational knowledge of IT systems, hardware, and software.
Take the next step in your career as a Junior IT Support Specialist and make a meaningful impact.