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Customer Service Representative

2 months ago

West Malling, Kent, United Kingdom Huntress Full time

Customer Service Role

This is a fantastic opportunity to be part of a forward-thinking company like Huntress Search Ltd, where you can utilize your exceptional communication and problem-solving skills to deliver top-notch customer service.

Key Responsibilities:

  • Engage with customers to resolve inquiries and provide support, ensuring a positive experience and building strong relationships
  • Maintain detailed records of customer interactions and feedback to inform business decisions and improve processes
  • Collaborate with team members to continuously improve customer satisfaction and drive business growth
  • Address customer enquiries, resolve issues, and provide support to ensure customer loyalty and retention

Qualifications:

  • Previous experience in customer-facing roles, preferably in a service-oriented industry
  • Strong communication and interpersonal skills, with the ability to adapt to diverse customer needs
  • Excellent problem-solving abilities and attention to detail, with a focus on delivering high-quality results
  • Positive attitude and a team player mentality, with a commitment to collaboration and continuous improvement

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development
  • Opportunities for professional growth and development, with a focus on building skills and expertise

Huntress Search Ltd is committed to a diverse and inclusive recruitment process, ensuring equal opportunity for all candidates, regardless of background or experience.