Community Manager

21 hours ago


Exeter, Devon, United Kingdom CIH International Housing Group Full time
About the Role

We are seeking an experienced Community Manager to join our team at Nexus Mods. As a key member of our community team, you will be responsible for interacting with and supporting our community of mod authors and users.

Key Responsibilities
  • Manage and coordinate our moderation team to ensure they continue to do a good job and provide support when needed.
  • Help to expand the reach of Nexus Mods by communicating with mod authors from games we do not currently support.
  • Provide the community perspective when working with our Design, Web, or Vortex teams on projects.
  • Own and manage aspects of our site-wide policy and communications.
  • Act as a main point of contact for our volunteer moderators.
Requirements
  • Strong communication skills, both verbal and written.
  • Ability to remain calm and impartial in difficult situations.
  • Extensive moderation experience and ability to work alone.
  • Good understanding of how Nexus Mods works and the rules of Nexus Mods.
  • Deep understanding of how modding works.
Benefits
  • Salary: £25,000 - £50,000 depending on experience level.
  • 25 days holiday a year, plus additional holiday days after 1, 3, and 5 years of service.
  • 3 days off each week.
  • Allowance of 25 Euros per month for video games.
  • Employee Assistance Programme.
  • Private BUPA healthcare.
  • High-spec hardware for work and personal use.
About Us

Nexus Mods is a leading platform for modding games. We celebrate diversity and want you to bring your whole self to work. We undertake Diversity, Inclusion and Belonging training to be more aware of diverse views and our own biases. We are a collaborative team solving large-scale challenges with the latest technology. Our mission is to make modding games as easy as possible. We have supported our community by paying out $7,000,000 to creators since 2018 and donating around $200,000 to charity.


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