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Customer Service Representative

2 months ago


Croydon, Greater London, United Kingdom Randstad Full time
Customer Service Advisor/Administrator

We are seeking a motivated and customer-focused candidate to work within our accounting function as a Customer Service Advisor/Administrator. As part of a highly successful department, you will play a key role in responding to customer queries via email and telephone and resolving billing and general account queries.

Key Responsibilities:
  • Respond to customer queries via phone and email relating to payments
  • Data entry and systems updates
  • Proven customer service experience (phone and email)
  • Experience with supporting customers with bills, payment or similar
What We Offer:
  • Full training provided
  • Excellent working conditions and office environment
  • Agile / Hybrid working once fully trained
  • Monday to Friday 9am to 5:30pm (can be flexible)
  • 6k + extensive benefits + 33 days holiday + Birthday leave

Randstad CPE values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.