Process Improvement Consultant
1 week ago
About the Role
We are working with an innovative tech company looking to recruit an experienced Implementation Consultant to work remotely with the occasional trip to the office and client sites. Our client is a leading global supplier of application software and implementation services to the health insurance sector.
About the Job
As an Implementation Consultant, you will work as part of a joint team helping clients transform their business processes, better supporting their customers through the delivery of award-winning software.
Key Responsibilities
- Run workshops, demos, and showcases with client users and senior executives to understand their business needs.
- Capture and analyze clients' business and functional requirements and processes to design effective solutions.
- Design solutions for clients' future-state business operations, ensuring seamless integration with existing systems.
- Collaborate with cross-functional teams to deliver high-quality implementation projects.
- Develop and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
What You'll Need
- Proven experience in implementation consulting, with a focus on business transformation and process improvement.
- Strong understanding of application software and implementation services, particularly in the health insurance sector.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
- Ability to analyze complex business requirements and design effective solutions.
- Strong problem-solving skills, with the ability to think critically and creatively.
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