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Senior Credit Controller

2 months ago


Bristol, Bristol, United Kingdom Clearwater People Solutions Ltd Full time
About the Role

We are supporting Clearwater People Solutions Ltd in their search for a Senior Credit Controller to join their team. This is an exciting opportunity for a seasoned professional to take on a leadership role and drive process improvement within the credit control function.

Key Responsibilities
  • 70% credit control duties, including approving late fee applications, collecting overdue debts, and resolving customer queries
  • 30% process improvement and implementation, working to standardize all processes
  • Supporting and coaching 5 direct reports, ensuring they are following best practices
  • Performing root cause analysis to understand where there are any gaps in processes
  • Reducing backlog of overdue payments
Key Skills and Qualifications
  • Experience managing a small team
  • Strong experience as a lead within a credit control setting
  • Previous experience with process implementation/improvement
  • Understanding of litigation/small claims court trigger points
What We Offer

Clearwater People Solutions Ltd is a growing company that values its employees and offers a supportive work environment. This role is based in Bristol and offers a competitive salary of £33,000 - £38,000 depending on experience.