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Senior Credit Controller

2 months ago


Bristol, Bristol, United Kingdom Allianz Full time
Job Title: Senior Credit Controller

We are seeking an experienced Senior Credit Controller to join our team in Bristol. As a Senior Credit Controller, you will be responsible for managing the instalment credit control activities, ensuring prompt premium payment, and achieving agreed Key Performance Indicators (KPIs).

Key Responsibilities:
  • Undertake instalment credit control activities in accordance with defined processes.
  • Ensure prompt premium payment and achieve agreed KPIs.
  • Support effective and efficient collaboration between offshore and onshore teams.
  • Ensure policy and procedures, workflow for assigned areas of responsibility, as well as archived records to satisfy audit and statutory requirements are maintained.
  • Ensure instalment process and operational activities are adhered to within regulatory requirements.
  • Interpret and analyse complex data and financial information, using this to make informed decisions.
  • Provide Ad-hoc information that is required by the business in an ever-changing environment.
  • Assist with training new instalments team members on procedures and best practices, serving as a mentor and resource for ongoing learning and development.
  • Communicate effectively and promptly with Team Leader to raise issues/concerns promptly with systems or processes and provide creative solutions to overcome challenges and minimize downtime.
  • Support Team Leader with implementation of continuous operational improvements, initiatives and manage a pipeline of opportunities.
Requirements:
  • GCSE or equivalent (including Maths and English at grade C or above).
  • Significant experience of working in credit management/credit control for in excess of 3-5 years.
  • Good knowledge of credit management best practice and the ability to apply this in the role.
  • Up-to-date knowledge and understanding of all relevant Compliance and Regulatory rules and procedures, FCA and banking rules and regulations.
  • Excellent working knowledge of Microsoft Excel and good knowledge of other Office applications.
What We Offer:
  • Flexible buy/sell holiday options.
  • Hybrid working.
  • Annual performance-related bonus.
  • Contributory pension scheme.
  • A discount up to 50% on a range of insurance products including car, home and pet.
  • Retail discounts.
About Allianz:

Allianz is a leading global insurance company that values diversity and inclusion. We are committed to creating an inclusive culture for all our employees to succeed. We are proud to be certified for gender inclusion, members of the Women in Finance Charter, a Disability Confident employer, Stonewall Diversity Champion members, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer.