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Senior Credit Controller
2 months ago
We are seeking an experienced Senior Credit Controller to join our team in Bristol. As a Senior Credit Controller, you will be responsible for managing the instalment credit control activities, ensuring prompt premium payment, and achieving agreed Key Performance Indicators (KPIs).
Key Responsibilities:- Undertake instalment credit control activities, in accordance with defined processes, to ensure prompt premium payment and achieve agreed KPIs.
- Support effective and efficient collaboration between offshore and onshore teams.
- Ensure policy and procedures, workflow for assigned areas of responsibility, as well as archived records to satisfy audit and statutory requirements are maintained.
- Ensure instalment process and operational activities are adhered to within regulatory requirements.
- Interpret and analyse complex data and financial information, and use this to make informed decisions.
- Provide ad-hoc information that is required by the business in an ever-changing environment.
- Assist with training new instalments team members on procedures and best practices, serving as a mentor and resource for ongoing learning and development.
- Communicate effectively and promptly with Team Leader to raise issues/concerns promptly with systems or processes and provide creative solutions to overcome challenges and minimize downtime.
- Support Team Leader with implementation of continuous operational improvements, initiatives, and manage a pipeline of opportunities.
- GCSE or equivalent (including Maths and English at grade C or above).
- Significant experience of working in credit management/credit control for in excess of 3-5 years.
- Good knowledge of credit management best practice and the ability to apply this in the role.
- Up-to-date knowledge and understanding of all relevant Compliance and Regulatory rules and procedures, FCA and banking rules and regulations.
- Excellent working knowledge of Microsoft Excel and good knowledge of other Office applications.
- You will be results-orientated, data-driven, and innovation-minded, able to adapt quickly.
- Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from - so you can pick a package that's perfect for you.
- Flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training.
- Annual performance-related bonus.
- Contributory pension scheme.
- Development days.
- A discount up to 50% on a range of insurance products, including car, home, and pet.
- Retail discounts.
We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work-life balance is important to us.
Our Purpose and Values:We secure your future. Our purpose and values are more than just words on a website - they are the why and how of Allianz. Building an inclusive culture for us all to succeed.
We value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, a Disability Confident employer, Stonewall Diversity Champion members, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer.
