Customer Service Representative
1 week ago
Your responsibilities will include taking incoming calls, responding to a variety of situations, and providing a friendly, responsive, and attentive approach on every call. You will also be responsible for logging each call in our CRM system, ensuring information is accurately recorded.
We are looking for a candidate who can display a warm and friendly telephone manner, be calm in a crisis situation, and work well under pressure. You will also need to be familiar with customer databases and have a high standard of written and spoken English.
As a customer service professional, you will understand the importance of excellent customer skills and a 'customer first' approach.
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
About Us
Careline Support Ltd is a leading provider of telephone support services to over 10,000 retired Homeowners in the UK. We are committed to maintaining a first-class level of service at all touch points and are looking for the very best people to join our business.
Our company values are TORCH - Trust, Openness, Respect, Communication, and Honesty. We believe in creating a positive and supportive work environment that allows our employees to thrive and grow.
If you are looking for a rewarding career with a company that values its employees, we encourage you to apply for this role.
Your Rewards
As a Careline Operator, you will enjoy a range of benefits, including annual holiday, supportive and friendly team, 'on the job' training, career development opportunities, and a group pension scheme. You will also have access to free on-site parking, eye care vouchers, and rewards for colleague referrals.
We are an equal opportunities employer and welcome applications from all qualified candidates.
If you are interested in this exciting opportunity, please submit your application today.
We look forward to hearing from you
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