Helpdesk Operations Specialist

1 month ago


Warrington, United Kingdom Hexa Services Full time
About the Role

We are seeking a skilled Helpdesk Coordinator to join our team at Hexa Services, a respected Facilities Management Company working in the Healthcare Sector. The successful candidate will be based in our Warrington office in Westbrook.

Key Responsibilities
  • Assist the Facilities Helpdesk Team in managing and delivering subcontractor, engineering, operational, and project works within the PPP environment across the North and South UK.
  • Receive reactive job requests, raise them into the Concept CAFM system, allocate them to engineers or contractors, and chase tasks through to completion.
  • Raise purchase orders, review and approve invoices, and handle rechargeable works.
  • Manage inbox efficiently and prioritize workload in a busy environment.
Working Environment

The Helpdesk team works in a small team covering a portfolio of NHS buildings nationwide. The successful candidate will work Monday to Friday, 8am to 5pm, with a one-hour lunch break.

This is an exciting opportunity to join our team and contribute to delivering maximum value and excellent customer satisfaction to our own and client organizations.



  • Warrington, United Kingdom Hexa Services Full time

    Hexa Services is seeking a skilled Helpdesk Coordinator to join their team in Warrington. As a key member of the Facilities Management team, you will be responsible for managing and delivering subcontractor, engineering, operational, and project works across the North and South UK. Your primary focus will be on receiving and processing reactive job requests,...


  • Warrington, United Kingdom Hexa Services Full time

    Hexa Services is seeking a skilled Helpdesk Coordinator to join their team in Warrington. As a key member of the Facilities Management team, you will be responsible for managing and delivering subcontractor, engineering, operational, and project works across the North and South UK. Your primary focus will be on receiving and processing reactive job requests,...

  • Helpdesk Administrator

    5 months ago


    Warrington, United Kingdom Complete Roofing Systems Ltd Full time

    We are currently looking for a Helpdesk Co-ordinator to join our team at our Complete Roofing & Services Ltd Head Office in Warrington (WA3). Line managed by one of the Directors, the person works with Contracts Manager, the Procurement team, Site Operatives and Apprentices, in addition to clients. The role does not have direct reports, though it does...

  • Helpdesk Administrator

    5 months ago


    Warrington, United Kingdom Complete Roofing Systems Ltd Full time

    We are currently looking for a Helpdesk Co-ordinator to join our team at our Complete Roofing & Services Ltd Head Office in Warrington (WA3). Line managed by one of the Directors, the person works with Contracts Manager, the Procurement team, Site Operatives and Apprentices, in addition to clients. The role does not have direct reports, though it does...


  • Warrington, Warrington, United Kingdom Senitor Associates Full time £26,000

    Entry Level Service Desk EngineerWe are seeking an Entry Level Service Desk Engineer to join our technical team at Senitor Associates. This is a perfect opportunity for someone who has just completed a BTEC in IT or has a genuine interest in IT, and is looking to progress their career within a well-established company.Key Responsibilities:Work on the...


  • Warrington, Warrington, United Kingdom Senitor Associates Full time £26,000

    Entry Level Service Desk EngineerWe are seeking an Entry Level Service Desk Engineer to join our technical team at Senitor Associates. This is a perfect opportunity for someone who has just completed a BTEC in IT or has a genuine interest in IT, and is looking to progress their career within a well-established company.Key Responsibilities:Work on the...

  • Fm Helpdesk

    4 months ago


    Warrington, United Kingdom Page Personnel Full time

    Immediate start available - Stable company **About Our Client**: Our client is a medium-sized entity operating within the Energy & Natural Resources industry. With a strong reputation for delivering quality services, they pride themselves on their commitment to both their clients and their employees. Join our team as a Temp Administrator, where you'll play...


  • Warrington, Warrington, United Kingdom Daisy Group Full time

    We are a leading provider of voice, connectivity, mobile, phone system and cloud services in the UK.We help businesses of all sizes and across various sectors connect better with their customers, suppliers and teams.We combine straightforward solutions with friendly, helpful people to support businesses with their communications needs.Job RoleThe IT Support...


  • Warrington, United Kingdom CV-Library Full time

    We are seeking to recruit an experienced Temporary Cover Helpdesk Administrator based in Warrington – Paying £12.25 per hour – this is a temporary role for approximately 1 month. Based on working Monday to Friday – 40 hours per week.   Job Specification: Provide timely, professional and effective administrative...


  • Warrington, Warrington, United Kingdom Kudos Services Full time

    Job SummaryKudos Services is seeking an experienced Operations Support Manager to join our team in Warrington. As a key member of our Operations team, you will be responsible for assisting the National Operations Manager in delivering maximum value and excellent customer service to our clients across a portfolio of 35 NHS buildings.Key...


  • Warrington, United Kingdom CV-Library Full time

    Our client, a respected Facilities Management Company working in the Healthcare Sector are looking for a Helpdesk Coordinator to work in there Warrington office based in Westbrook The ideal candidate will have previous FM Helpdesk background, experience in the Healthcare arena would be beneficial but is not essential. Responsible for assisting the...


  • Warrington, United Kingdom Hexa Services Full time

    Our client, a respected Facilities Management Company working in the Healthcare Sector are looking for a Helpdesk Coordinator to work in there Warrington office based in WestbrookThe ideal candidate will have previous FM Helpdesk background, experience in the Healthcare arena would be beneficial but is not essential.Responsible for assisting the Facilities...


  • Warrington, Warrington, United Kingdom Kudos Services Full time

    About the RoleKudos Services is seeking an experienced Operations Support Manager to join our team in Warrington. As a key member of our Operations team, you will be responsible for assisting the National Operations Manager in delivering maximum value and excellent customer service to our clients across a portfolio of 35 NHS buildings.Key...


  • Warrington, Warrington, United Kingdom SS&C Technologies Holdings Full time

    Job OverviewFinance Systems SpecialistSS&C Blue Prism is seeking a skilled Finance Systems Specialist to support the administration of our core finance system. This role is crucial during a period of change as we update our systems to integrate with the wider group systems.The position is based in our Warrington office, with hybrid working arrangements (At...


  • Warrington, United Kingdom Kudos Services Full time

    Up to £45,000 per annum Performance related Bonus 40 Hours pw - Monday to Friday 8am to 5pm 25 days Annual Leave + Bank Holidays Life Assurance Scheme Company Pension Scheme Employee Assistance Programme Kudos is a well established Facilities Management company working within the Healthcare Sector to deliver a high-quality Facilities Management service to...


  • Warrington, Warrington, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company is a consultancy based in the UK, specializing in stock condition surveys for the social housing sector.As the Operations Manager, you will oversee Survey Services projects across the UK, working closely with our Head of Survey Services and collaborating with the Board of Directors. The Survey Services division encompasses Asset Management...


  • Warrington, Warrington, United Kingdom Kudos Services Full time

    About the RoleKudos Services is seeking a skilled Facilities Coordinator to join our Helpdesk team in Warrington. As a key member of our team, you will be responsible for managing and delivering subcontractor, engineering, operational & project works across a portfolio of 35 NHS buildings in the North West & London areas.The ideal candidate will have...


  • Warrington, Warrington, United Kingdom TD SYNNEX Europe Services and Operations S.L.U. Full time

    Job Title: International Freight SpecialistWe are seeking a highly skilled and experienced International Freight Specialist to join our team at TD SYNNEX Europe Services and Operations S.L.U. As an International Freight Specialist, you will play a critical role in controlling inbound freight costs and supporting invoice approval, follow-up on and support...


  • Warrington, Warrington, United Kingdom TD SYNNEX Europe Services and Operations S.L.U. Full time

    Job Title: International Freight SpecialistWe are seeking a highly skilled and experienced International Freight Specialist to join our team at TD SYNNEX Europe Services and Operations S.L.U. As an International Freight Specialist, you will play a critical role in controlling inbound freight costs and supporting invoice approval, follow-up on and support...


  • Warrington, United Kingdom Kudos Services Full time

    £25,725 per annum Performance related Bonus 40 Hours pw - Monday to Friday 8am to 5pm 25 days Annual Leave + Bank Holidays Life Assurance Scheme Company Pension Scheme Employee Assistance Programme Kudos is a well established Facilities Management company working within the Healthcare Sector to deliver a high-quality Facilities Management service to its...