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Helpdesk Operations Specialist

2 months ago


Warrington, United Kingdom Hexa Services Full time

Hexa Services is seeking a skilled Helpdesk Coordinator to join their team in Warrington. As a key member of the Facilities Management team, you will be responsible for managing and delivering subcontractor, engineering, operational, and project works across the North and South UK. Your primary focus will be on receiving and processing reactive job requests, allocating tasks to engineers or contractors, and ensuring timely completion. Additionally, you will be responsible for raising purchase orders, reviewing and approving invoices, and handling rechargeable works. To succeed in this role, you will need to possess excellent organizational skills, the ability to prioritize tasks efficiently, and a methodical approach to managing your workload in a fast-paced environment. The working hours are 8am to 5pm, Monday to Friday, with a one-hour lunch break. If you are a motivated and detail-oriented individual with a background in FM Helpdesk, we encourage you to apply with your CV.