Palliative Care Coordinator
2 months ago
The Palliative Care Coordinator plays a vital role within Lawrence Nurses, acting as the central point of contact for end-of-life patients and their families, carers, and the Primary Care Team. This role involves being involved throughout the patient's palliative care journey and ensuring that the patient is supported. Guided by the patient's needs and wishes, the nursing team offers truly holistic and tailored care that is right for the individual.
Main Responsibilities- Be responsible for new patient referrals and undertaking assessments for those patients that meet Lawrence Nurses' criteria.
- Act as a central contact point for the service and support the patient, their family, and carers throughout their episode of care.
- Coordinate, allocate, and support Lawrence Nurses, where necessary, at the patient's home, seeking advice from the Registered Nurse Manager as needed.
- Provide clinical leadership and be responsible for the overall management of patient caseload.
- Work autonomously within the limits of existing knowledge and skills, demonstrating sound judgment and being able to communicate in a sensitive manner, along with an ability to work effectively within a multidisciplinary team.
- Offer end-of-life care and symptom control.
- Offer 24-hour on-call assistance to support nursing staff.
- Offer support to the patient's families and carers between 8am and 10pm.
- Be able to respond quickly to urgent on-call contacts, which may include travel to a patient's home.
- This role allows for 8 working hours to be worked with some flexibility throughout the day.
About Lawrence Nurses
Lawrence Nurses provides excellent holistic care for end-of-life patients who wish to remain within their home environment. Based in Chipping Norton, and registered with the Care Quality Commission (rating of good), the service is provided in the local area by a team of dedicated nurses who work in partnership with the patient, their family, carers, and the healthcare services in the area. We have a partnership agreement with Oxford Health Community Nursing Service.
Key Responsibilities- Being on call at the times agreed and being contactable and available 24/7 to field calls when duty Nurse Coordinator (NC).
- Responding to enquiries about our service, where necessary, signposting callers to their GP or to other organisations able to help them, including our sister charities.
- Taking new referrals, obtaining information about patients' likely needs, and making the decision about whether or not they meet LHNT criteria. If needed, consulting the Registered Nurse Manager (RNM) or Clinical Trustees.
- Completing a risk assessment before an assessment visit.
- Undertaking assessments of new patients whose referral meets our criteria, deciding what nursing support to put in place, and deploying individual nurses with as much notice as practicable to undertake shifts.
- Ensuring that green folder Lawrence Nurses notes are within a patient's home as soon as practicable and always before a nurse visits.
- Liaising with the Community Nurses (CNs) and others, such as the Community Matrons, to ensure that all the necessary equipment, medication, and documentation are in place.
- Carrying out patient risk assessments.
- Managing the whole patient caseload, including active, pending, and RIP patients.
- Supporting the patient, their family, and carers by being available to talk when needed and obtaining feedback about how we can meet their ongoing care needs and seeking guidance from RNM where issues arise.
- Supporting Lawrence Nurses, where necessary, at patients' homes, seeking advice from the RNM as needed, and giving a thorough handover to the deployed nurse and obtaining handover information at the end of nurses' shifts.
- Keeping the RNM, other NCs, and Clinical Directors briefed about significant issues, seeking guidance as needed, and ensuring that this is relayed to all nurses involved.
- Completing all follow-up actions after RIP of patient.
- Handling initially any negative feedback or complaints following the procedures set out in the Lawrence Nurses Complaints Policy and of any allegations of abuse as set out in Oxfordshire Safeguarding guidelines.
- Completing documentation before the end of the duty period and briefing of the next duty NC.
- Keeping the activity tracker up to date and completing any audits deemed appropriate.
- Being aware of boundaries and referring to specialist palliative care if they are involved in a patient's care.
- Being the first port of call for nurses working as lone workers and ensuring their safety where possible.
- Being a lifelong learner and adhering to the NMC code.
This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the Charity at any time after discussion with the postholder.
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Chipping Norton, Oxfordshire, United Kingdom Lawrence Nurses Full timeAbout the RoleWe are seeking a highly skilled and compassionate Palliative Care Nurse Coordinator to join our dynamic team at Lawrence Nurses. As a key member of our team, you will play a vital role in providing holistic care to patients and their families, ensuring their needs are met and their dignity is respected.Key ResponsibilitiesCoordinate and manage...
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Chipping Norton, Oxfordshire, United Kingdom Lawrence Nurses Full timeAbout the RoleWe are seeking a highly skilled and compassionate Palliative Care Nurse Coordinator to join our dynamic team at Lawrence Nurses. As a key member of our team, you will play a vital role in providing holistic care to patients and their families, ensuring their needs are met and their dignity is respected.Key ResponsibilitiesBe responsible for new...
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