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Customer Service Representative

2 months ago

Marlow, United Kingdom S4 Personnel Limited Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Executive to join our team at S4 Personnel Limited. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving complaints, and taking and tracking orders.

Key Responsibilities
  • Provide excellent customer service to clients via telephone and email
  • Resolve customer complaints in a timely and professional manner
  • Take and track orders, ensuring accurate and efficient processing
  • Work collaboratively with internal teams to achieve business objectives
  • Develop and maintain a deep understanding of our clients' businesses and their customer needs
Requirements
  • Proven experience in a customer service role, preferably in a business-to-consumer (B2C) environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
  • Commitment to delivering high-quality customer service and exceeding customer expectations
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance