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Front Desk Associate

2 months ago

Manchester, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and friendly Front Desk Associate to join our team at Premier Inn in Hyde. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.
  • Manage the front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest complaints, and maintain a high level of customer satisfaction.
  • Work collaboratively with the housekeeping team to ensure rooms are clean and ready for guests.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer:

  • A competitive hourly rate.
  • A fixed-term contract with a guaranteed 16 hours of work per week.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • A range of benefits, including a Whitbread Benefits card, pension scheme, and discounts on Premier Inn rooms and meals.

About Us:

Whitbread is a leading hospitality company that values diversity and inclusion. We are committed to creating a workplace where everyone feels welcome and valued. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.