Care Support Specialist

3 weeks ago

Livingston, West Lothian, United Kingdom The Action Group Full time
Job Overview

The Action Group is dedicated to providing Housing Support and Care at Home services to both Adults and Children, collaborating closely with local authorities.

Position: Care Support Specialist

Service: Housing & Community Support Services

Location: As determined by the line manager

Reporting to: Team Manager

Compensation:

Unqualified: £24,402.92 - £24,890.98 per annum pro rata

Qualified: £24,890.98 - £25,338.37 per annum pro rata

Casual rate: £12 per hour

Sleepover rate (if applicable): £96 per night.

Working Hours: Part-time; between 5 to 16 hours per week

Core Responsibilities:

The primary aim of this role is to deliver a compassionate, efficient, and effective support service around the clock to individuals utilizing The Action Group's services. This includes aiding individuals in enhancing their skills through supervision and engagement in various support activities that enrich their experiences and foster choice. The key responsibilities for this position are outlined below:

Specific Responsibilities

  • Implement the TAG Key Worker framework, including organizing support plans and case reviews with relevant stakeholders, ensuring smooth transitions between staff, and maintaining accurate records.
  • Support the physical and emotional wellbeing of individuals at all times, including assisting with self-care and conducting risk assessments.
  • Build meaningful and trusting relationships with those we support, aiding them in understanding their behaviors and reactions.
  • Encourage independence in daily living tasks, providing assistance only when necessary (e.g., household chores, meal preparation, administrative tasks).
  • Promote and facilitate engagement in hobbies, interests, and community activities, including organizing outings and participating in sports as appropriate.
  • Assist with personal care as required.
  • Enhance communication skills and promote self-advocacy among individuals.
  • Advocate for individuals when necessary, liaising with external organizations regarding benefits, education, housing, and employment.
  • Collaborate with family members and caregivers, arranging support plans and addressing concerns.
  • Research local services and amenities available to individuals.
  • Engage with both individuals and groups as needed.
  • Participate flexibly in various shift patterns, including evenings and weekends.
  • Occasionally cover for absent Support Workers in other teams.

General Responsibilities

  • Adhere to TAG's Mission, Aims & Objectives, and current Business Plan.
  • Manage personal work time effectively.
  • Maintain organized and efficient filing systems relevant to the role.
  • Treat all individuals with respect and consideration.
  • Ensure clear and prompt communication in all interactions.
  • Stay informed and comply with all applicable TAG policies and procedures.
  • Uphold individual rights and responsibilities at all times.
  • Maintain confidentiality as required by the role.
  • Assist colleagues and management as appropriate.
  • Engage in Continuous Professional Development (CPD) and contribute to maintaining the Investors In People standard.
  • Manage work-life balance effectively.

Qualifications and Skills Required

About The Action Group

Our Background

Founded in 1976 by parents and caregivers advocating for better services for individuals with learning disabilities and support needs, The Action Group has evolved to provide high-quality community care services.

Our Vision

To ensure that families and individuals with support needs encounter no barriers to their chosen lifestyles, allowing them to pursue paths of choice and enrich their opportunities.

Our Mission

To value, listen to, and involve individuals so that our actions are consistently deemed the best.

Core Values

We believe in the importance of community presence, competency, respect, and choice for those accessing our services.

Desired Attributes

  • Possession of a valid driving license.

Essential Attributes

  • Alignment with our values of equality, inclusion, flexibility, and respect for differences.
  • Practical mindset with skills in budgeting and home management.
  • Personable qualities: patient, calm, fun, caring, and considerate.
  • Team-oriented with strong communication skills.
  • Attention to detail and punctuality.
  • Reflective practice and willingness to learn from experiences.
  • Registration with the Scottish Social Services Council (SSSC) is required within six months of employment.
  • PVG clearance is necessary prior to starting the role.

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