Care Support Specialist

3 weeks ago

Livingston, West Lothian, United Kingdom The Action Group Full time
Position Overview

The Action Group is dedicated to providing exceptional Housing Support and Care at Home services to both Adults and Children. We are committed to delivering these services in collaboration with local authorities.

Role: Care Support Specialist
Service: Housing & Community Support Services (HACSS)

Location: Regional base as determined by management

Reporting To: Team Manager

Compensation:

Unqualified: £24,402.92 - £24,890.98 per annum pro rata
Qualified: £24,890.98 - £25,338.37 per annum pro rata
Casual rate: £12 per hour
Sleepover rate (if applicable): £96 per night.

Work Schedule: Part-time; 5 to 16 hours per week

Primary Objective:

The primary objective of this role is to deliver a compassionate, efficient, and effective support service to individuals utilizing The Action Group's offerings. This includes aiding individuals in skill development through supervision and participation in various support activities, thereby enhancing their opportunities and promoting personal choice.

Key Responsibilities

  • Implement the TAG Key Worker system, including organizing support plans and case reviews in collaboration with relevant stakeholders, ensuring effective staff handovers, and maintaining comprehensive records.
  • Support the physical and emotional well-being of individuals at all times, including assisting with self-care and conducting risk assessments.
  • Foster meaningful and trusting relationships with individuals, helping them gain insights into their behaviors and reactions.
  • Encourage independence in daily living activities, providing support only when necessary.
  • Promote individuals' hobbies and interests, facilitating participation in community life, including organizing outings and accompanying individuals to activities.
  • Assist with personal care as required.
  • Work collaboratively with individuals to enhance their communication skills and promote self-advocacy.
  • Advocate for individuals as needed, liaising with external organizations regarding benefits, education, and employment.
  • Engage with relatives and caregivers, ensuring they play a significant role in the lives of those we support.
  • Research local services and amenities available to individuals.
  • Participate flexibly in various shift patterns to meet the needs of individuals, including evening and weekend work.
  • Occasionally cover for Support Workers in other teams during short-term absences.

General Responsibilities

  • Adhere to TAG's Mission, Aims & Objectives, and current Business Plan.
  • Manage work time effectively and maintain organized filing systems.
  • Communicate promptly and clearly with staff and individuals.
  • Stay updated and comply with all relevant TAG policies and procedures.
  • Respect individual rights and maintain confidentiality.
  • Contribute to Continuous Professional Development (CPD) and uphold the Investors In People standard.
  • Maintain a healthy work-life balance.

Desired Qualifications

  • Driving License

Essential Qualifications

  • Alignment with our values: Equality, Inclusion, Flexibility, Person-Centered Support, and Respect for differences.
  • Practical skills in budgeting and home management, with a strong ability to assess risks and plan effectively.
  • Strong interpersonal skills: patient, calm, caring, and considerate.
  • Team-oriented, with effective communication skills and a willingness to assist others.
  • Attention to detail: punctual, consistent, and thorough in following procedures.
  • Reflective thinker, open to learning from experiences and suggesting improvements.
  • Registration with the Scottish Social Services Council (SSSC) is required for this position.
  • PVG clearance is necessary; applicants not currently members of the PVG scheme should be prepared to join.

About The Action Group

The Action Group has been a leader in providing and improving care for individuals with learning disabilities and support needs for over 45 years. Our mission is to ensure that families and individuals encounter no barriers to their chosen lifestyles and can enrich their opportunities.

We value, listen to, and involve people in our services, ensuring that our actions are always in their best interest.

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