Compliance Manager

5 days ago

Northampton, United Kingdom Billing Finance Ltd Full time
About Billing Finance Ltd

Billing Finance Ltd is a leading vehicle financing company that specializes in providing financial solutions to customers with non-standard credit profiles. Our mission is to empower individuals and businesses to achieve their financial goals by offering innovative and tailored financial products.

We are committed to making a positive impact on our customers, employees, and the wider community. Our core values are:

  • We prioritize the well-being of our customers and employees, and strive to create a positive and inclusive work environment.
  • We are dedicated to delivering exceptional customer service and building long-term relationships with our customers.
  • We are committed to continuous learning and improvement, and invest in the development of our employees to ensure they have the skills and knowledge needed to succeed in their roles.

We offer a range of benefits to our employees, including a competitive salary, discretionary bonus scheme, electric vehicle salary sacrifice scheme, pension salary sacrifice scheme, private medical, income protection, hybrid working, employee assistance programme, annual £200 personal growth fund, and paid volunteering days.

Job Summary

We are seeking a highly skilled and experienced Compliance Manager to join our Compliance & Risk Department. The successful candidate will be responsible for managing the day-to-day running of our compliance function, working closely with our customer-facing, operational, and support teams.

Key Responsibilities
  • Oversee the day-to-day running of compliance activities, ensuring key commitments of the Compliance Monitoring Plan are performed on time and reported to a clear and accurate standard.
  • Initiate the development of new testing activities in relation to third-party partners and brokers, including supporting first-line teams in the development and improvement of their testing frameworks.
  • Support the Compliance team in delivering the testing framework, including supporting the development of new tools and techniques from large-scale data analysis to individual outcome reviews.
  • Provide timely, accurate, and practical compliance advice to the business during projects or in relation to day-to-day activities.
  • Perform quality checks on and support journey mapping of customer communications to ensure wording and phrasing is in line with Consumer Duty.
  • Write high-quality reports communicating outcomes of tests, actions, and recommendations to relevant stakeholders.
  • Support and manage the delivery of recommendations and actions arising from committees, meetings, and other activities.
  • Support the coordination of routine Consumer Duty reporting.
  • Coordinate FCA applications, reporting data, and maintain SMCR documentation.
  • Horizon scan upcoming regulatory developments, interpreting, and writing into collateral to educate and inform business stakeholders.
  • Perform second-line outcome and customer journey testing across the customer lifecycle.
  • Review and approve financial promotions and support the business in ensuring external communications, including financial promotions, are compliant.
  • Attend and document third-party compliance and broker monitoring reviews.
  • Oversee the management of the business Document Control framework and support the Head of Compliance & Risk in identifying and remediating policy gaps.
  • Deliver scheduled and ad hoc training for the business on relevant Compliance topics.
  • Preparing accurate monthly Management Information packs and reports, and reporting for committees.
  • Support the completion of compliance assessments, including data privacy impact assessments for new projects and onboarding of new suppliers.
  • Support the business with administering the contract management programme.
  • Support with procurement, administration, and compliance with business insurance requirements.
  • Attend relevant trade body forums, conferences, and other industry meetings on hot topics affecting Financial Services.
  • Provide day-to-day line management support and coaching to the team to ensure continuous quality in output for the business.
  • Proactively promote the importance and value of Compliance within the business.

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