Assistant Store Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Hollister Co. Stores Full time
Job Title: Assistant Manager

At Hollister Co. Stores, we're seeking a highly motivated and results-driven Assistant Manager to join our team. As a key member of our store leadership, you will be responsible for driving sales results, providing exceptional customer service, and overseeing daily store operations.

Key Responsibilities:
  • Customer Experience: Deliver outstanding customer service, ensuring a seamless shopping experience for our customers.
  • Drive Sales: Analyze sales data, identify opportunities, and implement strategies to drive sales growth.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and in-store experiences, meeting customer expectations.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring a compelling shopping experience.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and ensure efficient stockroom management.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and oversee payroll processes.
  • Training and Development: Develop and implement training programs to enhance team performance and skills.
  • Communication: Foster open communication among team members, ensuring a collaborative and inclusive work environment.
  • Asset Protection: Implement measures to prevent theft and protect company assets.
Requirements:
  • Bachelor's Degree or Equivalent: A degree in a related field or equivalent experience in a customer-facing role.
  • Strong Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement effective strategies.
  • Inclusion & Diversity Awareness: Commitment to creating an inclusive work environment, valuing diversity and promoting equality.
  • Ability to Work in a Fast-Paced Environment: Adaptability and resilience in a dynamic retail environment.
  • Team Building Skills: Ability to build and maintain strong relationships with team members, promoting a positive work culture.
  • Self-Starter: Proactive approach to achieving results, taking initiative to drive sales growth and improve store performance.
  • Drive to Achieve Results: Focus on delivering exceptional results, meeting sales targets, and exceeding customer expectations.
  • Multi-Tasking: Ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of productivity.
  • Fashion Interest & Knowledge: Passion for fashion, staying up-to-date with industry trends, and maintaining a strong product knowledge.
What We Offer:
  • Competitive Incentive Bonus Program: Opportunities to earn bonuses based on individual and team performance.
  • Paid Time Off: Generous paid time off policy, allowing for relaxation and rejuvenation.
  • Indefinite Contracts: Long-term employment opportunities, promoting stability and security.
  • Paid Volunteer Day per Year: Encouragement to give back to the community, fostering a sense of social responsibility.
  • Merchandise Discount: Exclusive discounts on Hollister Co. merchandise, promoting a sense of ownership and appreciation.
  • Private Medical Insurance Available: Comprehensive medical insurance options, ensuring peace of mind and well-being.
  • Life and Disability Insurance: Protection for you and your loved ones, providing financial security in times of need.
  • Associate Assistance Program: Support for associates facing personal or professional challenges, promoting a culture of care and understanding.
  • Paid Parental and Adoption Leave: Generous paid leave policies, supporting associates in their personal and family commitments.
  • Pension Plan with Company Match: Retirement savings plan, with company matching contributions, promoting long-term financial security.
  • Training and Development: Ongoing training and development opportunities, enhancing skills and knowledge.
  • Opportunities for Career Advancement: Promote from within philosophy, offering opportunities for career growth and advancement.
  • A Global Team of People Who'll Celebrate You for Being You: Inclusive and diverse work environment, valuing individuality and promoting a sense of belonging.

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