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Account Director
2 months ago
As a key member of our Kings Security team, the Account Director will play a pivotal role in driving the success of our clients. This is an exciting opportunity to join a dynamic and supportive environment where you will have the chance to develop and implement annual account management and sales plans, build strong relationships with key stakeholders, and stay ahead of industry trends.
Key Responsibilities:- Develop and implement annual account management and sales plans for each client within your portfolio.
- Maintain regular contact and build strong relationships with key stakeholders within client organisations.
- Stay abreast of industry trends, emerging technologies, and competitive landscape.
- Keep detailed electronic records for each account, including sales plans, pricing details, contracts, product ranges, forecasts, and quarterly strategic client plans.
- Ensure adherence to company processes and regulations, consistently updating them as needed.
- Prepare and execute action plans in alignment with the company's code of ethics.
- Collaborate with the Managing Director on contract negotiations and renewals.
- Work with your team to conduct weekly, monthly, and quarterly performance analyses and monthly service review packs.
- Maximise business potential by promoting cross-selling opportunities and driving growth in recurring revenue through networking and relationship building.
- Provide support to the Managing Director as needed.
- Address and resolve final account queries upon contract completion, ensuring successful invoice payments and supporting the credit control team with any issues.
- Deliver monthly performance and target reports to the Director of Group Solutions, covering sales KPIs, client review meetings, debtors, and SLAs.
- Coordinate with various departments to produce timely reports on deadlines, costs, and customer requirements.
- Identify and resolve customer concerns promptly.
- Effectively communicate the value proposition of our security solutions to clients.
- Security-related Account Director experience.
- Account development and building relationships.
- Capable of working with senior client directors.
- Excellent communication, negotiation, and presentation skills.
- Being proficient, analytical, self-motivated, energetic, and positive.
- Excellent verbal and written skills.
- Excellent computer skills.
- Organised and good planning skills.
- Confident, credible, persuasive, and tenacious.
- Flexible and willing to travel.
- Supportive and collaborative environment.
- Company car or car allowance.
- Company healthcare plan.
- Company pension.
- Life insurance.
- 25 days holiday plus bank holidays.
- Development opportunities.
- Referral scheme.
- Employee recognition scheme.
- Employee benefits programme, including shopping vouchers and discount, up to £1200 a year on real savings for everyday needs.
- Cycle to work scheme.
- Wagestream, get instant access to your wages through our financial wellbeing tool.
