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Strategic Security Account Manager
2 months ago
Kings Security is seeking an experienced Strategic Security Account Manager to join our team.
About the RoleWe are looking for a seasoned professional with expertise in account management and sales. The ideal candidate will have a strong track record of developing and maintaining client relationships, driving growth and revenue, and providing exceptional customer service.
The successful candidate will be responsible for managing a portfolio of clients, developing and implementing strategic plans to drive business growth, and ensuring excellent customer satisfaction.
Key Responsibilities- Develop and implement annual account management and sales plans for each client within your portfolio.
- Maintain regular contact and build strong relationships with key stakeholders within client organisations.
- Stay up-to-date with industry trends, emerging technologies, and competitive landscape.
- Keep detailed electronic records for each account, including sales plans, pricing details, contracts, product ranges, forecasts, and quarterly strategic client plans.
- Prepare and present updates to the Director of Group Solutions and Managing Director.
- Collaborate with the Managing Director on contract negotiations and renewals.
- Conduct weekly, monthly, and quarterly performance analyses and prepare monthly service review packs.
- Lead the monthly, quarterly, and annual service performance review meeting and any other ad-hoc meetings.
- Security-related account management experience.
- Account development and building relationships.
- Capable of working with senior client directors.
- Excellent communication, negotiation, and presentation skills.
- Being analytical, self-motivated, energetic, and positive.
- Excellent verbal and written skills.
- Excellent computer skills.
- Organised and good planning skills.
- Confident and credible.
- Flexible and willing to travel.
- Minimum 3 years' security account management experience.
- Technical knowledge of security and fire systems.
- A supportive and collaborative work environment.
- Company car or car allowance.
- Company health care plan.
- Company pension.
- Life insurance.
- 25 days holiday plus bank holidays.
- Development opportunities.
- Referral scheme.
- Employee recognition scheme.
- Employee benefits programme, including shopping vouchers and discounts up to £1200 per year.
- Cycle to work scheme.
- Wage stream: get instant access to your wages through our financial wellbeing tool.
We estimate the salary for this role to be around £60,000 - £80,000 per annum, depending on experience.