IT Support Specialist

2 weeks ago

Salisbury, United Kingdom In Technology Group Full time
Job Description

Job Title: IT Service Desk Analyst

Job Type: Full-time

Industry: Information Technology

Company: In Technology Group

Location: Remote

Job Description:

We are seeking an experienced IT Service Desk Analyst to join our team at In Technology Group. As an IT Service Desk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote desktop
  • Troubleshoot and resolve technical issues with IT systems and software
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 2+ years of experience in IT support or a related field
  • Strong knowledge of IT systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume and cover letter to us.

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