Care Coordinator

7 days ago

Nuneaton, Warwickshire, United Kingdom Rural Warwickshire North PCN Full time
About the Role

We are seeking a highly skilled and compassionate Care Coordinator to join our team at Rural Warwickshire North PCN. As a Care Coordinator, you will play a vital role in providing personalized support to patients and their families, ensuring that their social and psychological needs are met.

Key Responsibilities
  • Manage and prioritize a caseload of patients, providing proactive and responsive support to meet their needs.
  • Work closely with member practices, pharmacies, multi-disciplinary teams, and allied health professionals to ensure seamless care coordination.
  • Utilize population health intelligence to identify patients who require personalized care approaches, and develop and implement effective care plans.
  • Facilitate and ensure the effective delivery of patient-centered, personalized health and social care plans, monitoring progress and reporting outcomes.
  • Provide coordination and navigation for patients and their carers across the spectrum of services available, including care homes and community services.
  • Support local care homes to manage patient needs, including completing and reviewing care plans and dementia reviews as required.
  • Undertake assistance with clinician visits to see patients in their own homes, where applicable, for blood pressure checks, welfare checks, and provide support.
  • Work alongside other PCN Additional Roles staff and outside agencies to provide wrap-around support to patients.
  • Make appropriate third-party referrals, and complete and maintain accurate patient records.
Person Specification
  • Ability to manage and prioritize a caseload, and work flexibly and enthusiastically within a team or on own initiative.
  • Excellent communication skills, both written and verbal, with the ability to build relationships with patients, their families, and carers.
  • Ability to provide personalized support to individuals, their families, and carers, and listen and empathize with people in a non-judgmental way.
  • Ability to provide leadership and complete tasks in a timely manner, and maintain effective working relationships and promote collaborative working.
  • Ability to communicate difficult messages to patients and families.
  • Desirable: experience of using clinical systems such as EMIS Web, and NVQ Level 3, Advanced Level or equivalent or working towards and a commitment to professional and personal development.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and compassionate individual who is passionate about delivering high-quality care, we encourage you to apply for this exciting opportunity.

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