Sales Support Coordinator

6 days ago


Crowthorne, United Kingdom Mulberry Recruitment Full time
About the Role

Mulberry Recruitment is seeking a highly organized and detail-oriented Sales Support Executive to join their team in Crowthorne. As a Sales Support Executive, you will play a crucial role in the administration of sales and purchasing in a fast-paced environment.

Key Responsibilities
  • Administer the Sales, Purchasing & Fulfilment process in line with agreed Service Level Agreements to ensure accurate and timely Distribution of Gift Cards.
  • Administer Sales, including Raising Purchase Orders and requesting payments.
  • Accurately enter sales orders onto the order/stock management system, ensuring they are on the correct sales account, discount levels, and product reference numbers.
  • Ensure products on sales orders are accurately picked, packaged, and dispatched.
  • Dispatch products via courier, post, or electronically.
  • Work with numerical detail logging card numbers, serial numbers, digital codes, product SKUs, and card denominations.
  • Enter information into company computer systems accurately and to relevant time scales.
  • Deal with enquiries from clients, customers, resellers, external sources, or from within the Company via written form, personal contact, or telephone to ensure that any queries are dealt with in a timely and efficient manner.
  • Follow company quality procedures and ensure all processes are accurately followed.
  • Comply with all audit requirements.
Requirements
  • Attention to detail.
  • Communication skills - verbal and written.
  • Ability to work under pressure.
  • Computer skills including accurate data entry, Microsoft Excel.
  • Experience of stock systems would be an advantage.
  • Experience of sales order entry would be an advantage.
  • Focused on delivering results.
  • Resourceful and able to initiate activity.
  • Team Player.
  • Reliable, dependable, and adaptable.


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