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Medical Receptionist/Team Coordinator

2 months ago

Crowthorne, Bracknell Forest, United Kingdom New Wokingham Road Surgery Full time

About New Wokingham Road Surgery

New Wokingham Road Surgery is a dynamic and patient-focused healthcare organization seeking a highly skilled and organized Medical Receptionist/Team Coordinator to join our front-of-house team. Our practice is committed to delivering exceptional patient care and providing a supportive work environment for our staff.

Job Summary

We are seeking a detail-oriented and customer-focused individual to provide administrative support to our healthcare team. The successful candidate will be responsible for managing patient flow, handling phone calls, and maintaining accurate records. This is an excellent opportunity for a motivated and organized individual to join our team and contribute to the delivery of high-quality patient care.

Key Responsibilities

  • Manage patient flow and coordinate appointments
  • Handle phone calls and respond to patient inquiries
  • Maintain accurate and up-to-date patient records
  • Provide administrative support to the healthcare team
  • Ensure a high level of customer satisfaction and provide excellent patient care

Requirements

  • GCSE grades A to C in English and Maths
  • Good knowledge of IT and the various systems used within the NHS
  • Excellent telephone manner
  • Ability to work calmly in a fast-paced environment
  • Flexibility to cover holiday and sickness
  • Reliability and strong organizational skills

Desirable Qualifications and Experience

  • Professional but friendly demeanor
  • Polite and helpful attitude
  • Strong organizational skills
  • Caring and empathetic nature
  • Commitment to delivering high-quality patient care