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Sales Administration Specialist
3 months ago
The Sales Administration Specialist will play a pivotal role in collaborating with Account Managers, delivering a range of administrative assistance from order management to providing clients with updates on delivery timelines. You will oversee your own tasks while also contributing to team efforts, ensuring mutual support during peak periods. Adhering to service level agreements (SLAs) is essential to keep all stakeholders informed with critical updates, and a high level of organization and attention to detail is required.
Key Responsibilities
- Assist seasoned sales professionals by generating quotes and sourcing specific products, facilitating a seamless sales operation.
- Manage the workflow of sales support functions directed towards assigned sales personnel.
- Input orders into the internal system accurately.
- Gather pricing information for product inquiries from the sales department.
- Address general customer inquiries while coordinating with customer service and finance teams.
- Exhibit strong customer service capabilities.
- Perform additional tasks as needed.
Qualifications
- Demonstrated administrative proficiency.
- Self-driven and proactive.
- Professional communication skills over the phone.
- Effective team collaborator.
- Ability to handle customer inquiries and complaints effectively.
- Capability to work collaboratively and promote teamwork.
Benefits
- Hybrid work model (3 days in-office / up to 2 days remote after a probationary period).
- Compensation - £24,000 with a quarterly bonus potential of up to £500.
- Modern work environment with ample parking.
- Company culture focused on social events, support, enjoyment, and hard work.
- Employee perks including incentives such as holidays, vouchers, lunches, and surprise rewards.
- Access to top-tier technology for both office and remote work (laptops, monitors, latest smartphones, etc.).
- Subsidized healthcare and medical benefits.
- Annual leave of 25-30 days plus public holidays, with the option for additional unpaid leave.
- Career development opportunities through training and mentorship programs.
Experience Required
- Proven experience in a similar role.
- Familiarity with B2B processes is advantageous but not mandatory.
Reporting Structure:
Reports to the Sales Support Manager.
