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Community Heart Failure Team Administrator

2 months ago

Barrow, Cumbria, United Kingdom University Hospitals of Morecambe Bay NHS Foundation Trust Full time

Job Summary:

The University Hospitals of Morecambe Bay NHS Foundation Trust is seeking a highly organized and detail-oriented individual to join our Community Heart Failure Team as an Administrator. This role will provide administrative support to the team, ensuring the smooth operation of our Heart Failure Clinics.

Key Responsibilities:

  • Provide administrative support to the Heart Failure Team, including making and changing clinic appointments, answering general questions, and taking messages for the clinical team.
  • Assist in arranging clinics across various bases, ensuring that all necessary arrangements are made in a timely and efficient manner.
  • Support the team in collecting service performance data, ensuring that all necessary information is accurately recorded and reported.
  • Collaborate with the clinical team to ensure that all patients receive the best possible care, working closely with them to resolve any issues or concerns that may arise.
  • Develop and maintain effective relationships with patients, carers, relatives, and other healthcare professionals, providing a warm, friendly, and helpful service at all times.

Requirements:

  • Proven experience in an administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of people.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines.
  • Proficient in using Microsoft Office Suite and NHS clinical health record systems, such as EMIS Web.
  • Able to work independently and as part of a team, with a flexible approach to working hours and duties.

What We Offer:

  • A permanent contract with our Trust, offering a stable and secure working environment.
  • A competitive salary and benefits package, including access to training and development opportunities.
  • The opportunity to work in a dynamic and supportive team, making a real difference to the lives of patients and their families.