Customer Service Representative
2 days ago
About the Role
As a Crew Member at McDonald's, you will be part of a dynamic team that works together to provide an exceptional customer experience. Your primary responsibility will be to ensure that every customer leaves our restaurant satisfied and eager to return.
Key Responsibilities
- Prepare and serve food and beverages to customers in a fast-paced environment
- Operate a cash register and process transactions accurately and efficiently
- Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional manner
- Maintain a clean and safe working environment, adhering to health and safety standards
- Work collaboratively with colleagues to achieve team goals and objectives
What We Offer
- A competitive rate of pay
- A free meal while working
- Annual pay-related performance reviews
- An employee discounts card with discounts or cashback at hundreds of well-known retailers
- Private healthcare with AXA PPP after 3 years' service
- Flexible scheduling opportunities for training, development, and promotion
- 28 days' holiday (pro rata for part-time)
- Guaranteed minimum hours contracts available, ranging from 4 to 40 hours per week
- Premium overnight rate +£1.50ph between 0000-5:00am
Requirements
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and maintain high energy levels
- Ability to maintain a clean and safe working environment
- Basic math skills and accuracy when handling cash and operating a cash register
- Ability to work collaboratively as part of a team
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