Parts Sales Representative

1 week ago

Stockport, Stockport, United Kingdom TPS Full time
Job Summary

We are seeking a highly motivated and results-driven Parts Sales Executive to join our team at TPS, a leading provider of Genuine Parts and products to independent garages and bodyshops. As a key member of our sales team, you will be responsible for delivering exceptional customer service, achieving sales targets, and building strong relationships with our customers.

Key Responsibilities
  • Work closely with the Sales Manager and team to achieve business plan and sales objectives
  • Achieve personal KPIs and revenue targets with key customers
  • Accurately identify and supply parts to meet customer sales requirements
  • Utilize product promotions effectively to achieve specific targets
  • Identify and leverage potential sales opportunities within the customer base
  • Maintain up-to-date product knowledge and awareness of competitor activity
  • Build strong working relationships with customers through regular contact and face-to-face visits
  • Provide a high level of service to customers, including responding to requests, progressing orders, and providing expert advice
  • Communicate timely updates to customers on their credit status
  • Assist and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
  • Work collaboratively with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
  • Handle incoming calls and customer enquiries within KPIs, using the approved greeting
  • Ensure accurate and proper use of all systems to search and order parts
  • Complete all required documentation accurately and promptly
  • Process cash and credit card transactions in line with TPS Guidelines
Requirements
  • A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
  • Confident and capable communicator with experience of selling in a fast-paced and/or telesales environment
  • Passion for providing a great customer service experience
  • Excellent communication skills, both verbal and written, with the ability to build strong relationships with all key stakeholders
  • A team player with the drive and determination to achieve individual and sales targets on a weekly and monthly basis
  • Excellent attention to detail and accurate record-keeping
  • IT literate, preferably with a good working knowledge of MS Excel
  • A passion for the automotive industry
What We Offer

At TPS, we are committed to attracting and developing our people and take great pride in the Learning and Development pathways Volkswagen Group have put in place to ensure personal growth and career success. We retain our people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

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