Client Relations Supervisor
4 weeks ago
Join the Team at Avery Healthcare
We are seeking a committed professional to become part of our welcoming staff as a Client Relations Supervisor.
Key Responsibilities:
- Providing a warm welcome to clients both in person and via telephone.
- Facilitating the coordination of client admissions and departures in collaboration with the home administrator.
- Conducting training sessions for staff regarding expectations during client tours.
- Evaluating local market competitors.
- Supporting the development of local promotional strategies.
Please be aware that the responsibilities listed above may not encompass all duties associated with this position.
Qualifications:
- Previous experience in administration, with a preference for a background in sales.
- Exceptional interpersonal and communication skills, particularly over the phone.
- Capability to lead and mentor a customer service team effectively.
- Strong aptitude for fostering positive client relationships.
- Proficient in managing workloads efficiently.
At Avery Healthcare, we are dedicated to delivering enriching experiences for both our residents and our team members across numerous care facilities throughout the UK. Join us in our mission of 'creating meaningful lives together.'
Additional Requirements:
A DBS Disclosure check will be conducted, covered by Avery Healthcare.
Proof of eligibility to work in the UK is required.
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