Mercedes Benz Sales Professional
3 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused Sales Executive to join our Sales Team at Mercedes Benz of Bridgend, part of the Sinclair Group. As a Sales Executive, you will be responsible for providing a high-quality service to our customers, working as part of a team and reporting to the Sales Manager.
Key Responsibilities:
- Respond to customer inquiries and guide them through the purchase process, providing outstanding customer service as the face of both Sinclair Group and Mercedes Benz brand.
- Meet individual sales targets by maximising upsell and cross-sell opportunities on finance and insurance products and optional extras.
- Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing.
- Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates.
- Manage the vehicle handover process, ensuring compliance with process.
- Adhere to Sinclair Group's and industry regulations relating to the sale of vehicles, finance and insurance.
Requirements:
- Previous sales background and a confident manner when speaking with customers.
- Influencing skills, with the ability and confidence to convert enquiries into sales.
- Brilliant customer service experience, to build long term relationships.
- Fantastic listening skills to understand customer requirements and needs.
- A willingness to learn and develop your product knowledge.
- Professionalism, with a commitment to adhere to process and procedure.
- Individuals who demonstrate the Sinclair Values of Friendly & Welcoming, Respect & Trust, Pride & Passion and Teamwork & Unity.
What We Offer:
- Competitive salary and company car.
- Real opportunities for career development.
- 30 days annual leave per year (including bank holidays) that will increase with length of service.
- Birthday day off.
- High earning potential through commission or bonus.
- Manufacturing specific training along with inhouse training.
- Contributory Pension Scheme.
- Staff discounted parts and servicing plus a free MOT every year.
- Recognition of length of service at 5,10,20,30 & 40 years anniversary.
- Life Assurance (death in service benefit).
- Staff Car Scheme.
- Colleague Referral Scheme / Customer Referral Schemes.
- Cycle to Work Scheme.
- Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders.
- Sinclair Foundation – charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
- Development opportunities within the Sinclair Group.
- Free onsite parking.
Language: English
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