Mercedes Benz Sales Professional
2 months ago
Mercedes Benz of Bridgend, part of the Sinclair Group, is seeking a skilled Sales Executive to join our team.
About the Role:
We are looking for a motivated and customer-focused individual to assist in providing a high-quality service for our customers. As a Sales Executive, you will be responsible for the end-to-end customer experience, working closely with the Sales Manager and the Sales Team.
Your Key Responsibilities:
- Respond to customer inquiries and guide them through the purchase process, providing outstanding customer service as the face of both Sinclair Group and Mercedes Benz.
- Meet individual sales targets by maximising upsell and cross-sell opportunities on finance and insurance products and optional extras.
- Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing.
- Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates.
- Manage the vehicle handover process, ensuring compliance with process.
- Adhere to Sinclair Group's and industry regulations relating to the sale of vehicles, finance and insurance.
About You:
We are looking for an individual with a previous sales background and a confident manner when speaking with customers. The key attributes we would look for are:
- Influencing skills, with the ability and confidence to convert enquiries into sales.
- Brilliant customer service experience, to build long-term relationships.
- Fantastic listening skills to understand customer requirements and needs.
- A willingness to learn and develop your product knowledge.
- Professionalism, with a commitment to adhere to process and procedure.
- Individuals who demonstrate the Sinclair Values of Friendly & Welcoming, Respect & Trust, Pride & Passion and Teamwork & Unity.
What's in it for You?
In addition to a competitive salary and company car, we'll offer you real opportunities for career development. You will also benefit from:
- 30 days annual leave per year (including bank holidays) that will increase with length of service.
- Birthday day off.
- High earning potential through commission or bonus.
- Manufacturing specific training along with in-house training.
- Contributory Pension Scheme.
- Staff discounted parts and servicing plus a free MOT every year.
- Recognition of length of service at 5, 10, 20, 30 & 40 years anniversary.
- Life Assurance (death in service benefit).
- Staff Car Scheme.
- Colleague Referral Scheme / Customer Referral Schemes.
- Cycle to Work Scheme.
- Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders.
- Sinclair Foundation – charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
- Development opportunities within the Sinclair Group.
- Free onsite parking.
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