Customer Service Representative

2 months ago

Chelmsford, United Kingdom Adecco Full time
Job Description

**Job Title:** Customer Services Advisor

**Job Type:** Full-time

**Industry:** Production

**Location:** [Not specified]

**Job Description:**

We are seeking a highly organized and customer-focused individual to join our Customer Services team as a Customer Services Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Handle customer inquiries and resolve issues efficiently and professionally.
  • Chase deliveries with suppliers and couriers, providing proof of deliveries and tracking information for orders.
  • Monitor purchase order confirmations and track shipments to ensure timely delivery.
  • Raise support tickets to log queries and process returns of faulty or incorrectly ordered goods.
  • Manage incoming calls with a friendly and professional manner, resolving and distributing supplier paperwork.
  • Communicate effectively with the team and prioritize workload and priorities.
  • Collaborate with other departments to ensure successful order processing and sales work.

Person Specification:

  • Experience working in a customer support/admin role, passionate about providing outstanding customer service.
  • Excellent written and verbal communication skills, with the ability to understand customer pain points and resolve issues.
  • Highly organized with excellent attention to detail.
  • Ability to balance multiple tasks, deadlines, and customer needs simultaneously.
  • Proficient in Microsoft Office, particularly Excel, and experience with Sage is highly advantageous.
  • Logistics and supply chain knowledge will be an advantage.
  • Excellent customer service, problem-solving, and time management skills.
  • Positive attitude, self-motivated, and ability to work well with customers and colleagues at all levels.

This is a fantastic opportunity to join a renowned production company and be a valuable member of their Customer Services team. With a competitive salary between £23,000 to £26,000 per annum, you will have the chance to work in a fast-paced, dynamic environment where your customer focus and positive attitude will be greatly appreciated.

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions - Housing Full time

    {"title": "Customer Service Representative", "subtitle": "Join our team as a Customer Service Representative and provide outstanding customer service to a diverse range of customers and residents.", "content": "We are looking for a Customer Service Representative to join our team at Service Care Solutions - Housing. As a Customer Service Representative, you...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions - Housing Full time

    {"title": "Customer Service Representative", "subtitle": "Join our team as a Customer Service Representative and provide outstanding customer service to a diverse range of customers and residents.", "content": "We are looking for a Customer Service Representative to join our team at Service Care Solutions - Housing. As a Customer Service Representative, you...

  • Customer Service Representative

    2 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    We are seeking a skilled Customer Service Representative to join our team at Service Care Solutions Ltd. As a Housing Enquiry Advisor, you will be the first point of contact for our customers, providing outstanding service and support over the phone.Key Responsibilities:Provide advice and information on housing-related topics, helping residents navigate...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at Service Care Solutions. As a key member of our contact centre team, you will be responsible for providing exceptional customer service to our residents and customers.Key Responsibilities:Provide prompt, friendly, and professional assistance to customers...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorWe are seeking a skilled Customer Service Advisor to join our team at Service Care Solutions. As a key member of our contact centre team, you will be responsible for providing exceptional customer service to our residents and customers.Key Responsibilities:Provide prompt, friendly, and professional assistance to customers...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocations: Chelmsford, EssexContract Type: Temp ongoingWork Pattern: Full time and part timeWe are seeking a skilled Customer Service Advisor to provide exceptional support to our residents and customers. As a key member of our team, you will be the first point of contact for a diverse range of enquiries, providing advice...

  • Customer Service Representative

    4 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocations: Chelmsford, EssexContract Type: Temp ongoingWork Pattern: Full time and part timeWe are seeking a skilled Customer Service Advisor to provide exceptional support to our residents and customers. As a key member of our team, you will be the first point of contact for a diverse range of enquiries, providing advice...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocations: Chelmsford, EssexContract Type: Temp ongoingWork Pattern: Full time and part timeWe are seeking a skilled Customer Service Advisor to provide exceptional customer service to a diverse range of customers and residents over the phone. As a key point of contact, you will be responsible for providing advice and...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocations: Chelmsford, EssexContract Type: Temp ongoingWork Pattern: Full time and part timeWe are seeking a skilled Customer Service Advisor to provide exceptional customer service to a diverse range of customers and residents over the phone. As a key point of contact, you will be responsible for providing advice and...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocations: Chelmsford, EssexContract Type: Temp ongoingWork Pattern: Full time and part timeWe are seeking a skilled Customer Service Advisor to provide exceptional customer service to a diverse range of customers and residents over the phone. As a key point of contact, you will be responsible for providing advice and...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service AdvisorLocations: Chelmsford, EssexContract Type: Temp ongoingWork Pattern: Full time and part timeWe are seeking a skilled Customer Service Advisor to provide exceptional customer service to a diverse range of customers and residents over the phone. As a key point of contact, you will be responsible for providing advice and...

  • Customer Service Representative

    2 weeks ago

    Chelmsford, Essex, United Kingdom Gap Personnel Full time

    Customer Service RepresentativeWe are seeking an experienced Customer Service Representative to join our team at a growing retailer specializing in home and industrial equipment based in the Chelmsford area. As a Customer Service Representative, you will be responsible for delivering outstanding customer service via phone, live chat, and email, advising...

  • Customer Service Representative

    2 weeks ago

    Chelmsford, Essex, United Kingdom Adecco Full time

    Customer Service RepresentativeAt Adecco, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional support and ensuring their satisfaction.Key Responsibilities:Handle customer inquiries via phone and email, resolving...

  • Customer Service Representative

    2 weeks ago

    Chelmsford, Essex, United Kingdom careers4a - Jobboard Full time

    Job Title: Customer Service RepresentativeContract Type: Temporary ongoingWork Pattern: Full time and part timeWe are seeking a Customer Service Representative to provide outstanding customer service to a diverse range of customers and residents over the phone.You will be the first point of contact, providing advice and assistance on a range of...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom whitbread Full time

    Customer Service Representative - Chelmsford (Boreham) Premier InnWe're currently recruiting for a Customer Service Representative to join our team at Chelmsford (Boreham) Premier Inn. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom whitbread Full time

    Customer Service Representative - Chelmsford (Boreham) Premier InnWe're currently recruiting for a Customer Service Representative to join our team at Chelmsford (Boreham) Premier Inn. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and...

  • Customer Service Representative

    2 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary ongoingWork Pattern: Full-time and part-timeWe are seeking a Customer Service Advisor to provide exceptional customer service to our residents and customers. As a key member of our team, you will be the first point of contact for a diverse range of enquiries, providing...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary ongoingWork Pattern: Full-time and part-timeWe are seeking a Customer Service Advisor to join our team at Service Care Solutions Ltd. As a key member of our contact centre team, you will be the first point of contact for our customers, providing exceptional service and...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: Temporary ongoingWork Pattern: Full-time and part-timeWe are seeking a Customer Service Advisor to join our team at Service Care Solutions Ltd. As a key member of our contact centre team, you will be the first point of contact for our customers, providing exceptional service and...

  • Customer Service Representative

    3 weeks ago

    Chelmsford, Essex, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Customer Service AdvisorLocation: Chelmsford, EssexContract Type: TemporaryWork Pattern: Full-time and part-timeWe are seeking a Customer Service Advisor to join our team at Service Care Solutions - Housing. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our residents and...