Senior Client Manager

1 week ago


York, York City, United Kingdom Public Practice Recruitment Ltd Full time
{"Job Title": "Senior Client Manager", "Job Summary": "We are seeking a highly skilled and experienced Senior Client Manager to join our team in York. As a Senior Client Manager, you will be responsible for managing a varied portfolio of clients, overseeing workflow, deadlines, and budgets. You will also be responsible for planning and undertaking assignments, striving to deliver service excellence. Additionally, you will lead a team of accountants, reviewing work, providing constructive mentorship, and motivating those around you.

Responsibilities:

* Managing a client portfolio, with a results-driven approach
* Leading a team of accountants, reviewing work, and providing mentorship
* Planning and undertaking assignments, striving to deliver service excellence
* Owning responsibility of KPIs, including monthly billing forecasts and ensuring fee recovery rates are met
* Contributing to the firm's growth by retaining existing clients and building relationships with prospective clients
* Building trusted and long-lasting client relationships, proactively handling queries
* Reviewing processes and implementing more efficient ways of service delivery
* Setting an example to junior staff as a hands-on senior manager

Requirements:

* ACA or ACCA qualified, with demonstrable experience within practice
* AAT qualification desirable
* Experience managing a client portfolio, with a results-driven approach
* Previous experience leading a team, including reviewing work and providing mentorship
* A sound commercial understanding, including forecasting and monitoring fee recovery
* A can-do attitude to problem-solving
* Organised and able to oversee a team's workload effectively
* Excellent communication and advisory skills
* Confident working closely with senior management
* Motivated and able to inspire others
* Collaborative and creative
* Excellent business acumen

About Us:

Public Practice Recruitment Ltd recruits high-calibre accounting professionals at all levels for tax, accounts, and auditor jobs on both a permanent and temporary basis for accountancy firms. We specialise solely in accountancy recruitment and regularly have new auditor jobs and accountancy jobs in York and have a superb track record of meeting and exceeding expectations for accountants looking for their next accounting role.", "Language": "en-US"}
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