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Senior Client Account Manager

2 months ago


York, York City, United Kingdom Claims Recruitment Services Full time
Senior Client Account Handler

We are seeking an experienced Senior Client Account Handler to join our team at Claims Recruitment Services. As a key member of our team, you will be responsible for managing a portfolio of high net worth clients and providing exceptional customer service.

Key Responsibilities:
  • Manage a portfolio of high net worth clients, ensuring their needs are met and exceeded.
  • Build and maintain strong relationships with clients, understanding their needs and preferences.
  • Negotiate mid-term and renewal terms, as well as new business terms, to ensure client satisfaction.
  • Grow the team's existing business income through retention, cross-sell, and up-sell.
  • Ensure client data security and privacy is maintained at all times.
Requirements:
  • Experience in a similar role within insurance, with excellent customer service and client management skills.
  • Able to use expert product knowledge to effectively service customers.
  • Adaptable to change and able to pick up new systems quickly.

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