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Senior Client Manager
2 months ago
We are seeking a highly skilled and experienced Senior Client Manager to join our team in York. As a key member of our accounting team, you will be responsible for managing a varied portfolio of clients, overseeing workflow, deadlines, and budgets.
Key Responsibilities:- Plan and undertake assignments to deliver service excellence.
- Lead a team of accountants, reviewing work, providing constructive mentorship, and motivating those around you.
- Own responsibility of KPIs, including monthly billing forecasts and ensuring fee recovery rates are met.
- Contribute to the firm's growth by retaining existing clients and building relationships with prospective clients.
- Build trusted and long-lasting client relationships, proactively handling queries.
- Review processes and implement more efficient ways of service delivery.
- Set an example to junior staff as a hands-on senior manager.
This is a superb opportunity for a career-driven candidate who is keen to further learn from and progress with an experienced team. You will be working with a people-focused accountancy firm based in York, which has developed a solid client base across the UK and provides a full range of financial services.
Requirements:- ACA or ACCA qualified, with demonstrable experience within practice.
- AAT qualification desirable.
- Experience managing a client portfolio, with a results-driven approach.
- Previous experience leading a team, including reviewing work and providing mentorship.
- A sound commercial understanding, including forecasting and monitoring fee recovery.
- A can-do attitude to problem-solving.
- Organised and able to oversee a team's workload effectively.
- Excellent communication and advisory skills.
- Confident working closely with senior management.
- Motivated and able to inspire others.
- Collaborative and creative.
- Excellent business acumen.
- A market-leading salary.
- A wealth of benefits.
- A defined pathway to progression.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Senior Client Manager looking for a new challenge, please apply today.