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Senior Tenancy Management Specialist

2 months ago

Rugby, Warwickshire, United Kingdom Care Managers Full time
Job Title: Senior Tenancy Management Specialist
Location: Hybrid (4 days onsite)
Duration: 12 months with potential extension
Hours: 37 hours per week
Rate: £25.75 per hour (Umbrella) negotiable
IR35 Status: Inside IR35

Job Overview
Care Managers is in search of a committed Senior Tenancy Management Specialist to oversee tenancy enforcement and enhance housing management operations. The role encompasses a variety of responsibilities, including:
  • Leading legal actions concerning tenancy enforcement.
  • Supervising and mentoring the Housing Management Team to ensure tenancy sustainability.
  • Conducting final assessments and advising on next steps for tenancies facing eviction risks.
  • Supporting Housing Officers and Coordinators in delivering assistance.
  • Representing the organization in legal proceedings related to housing management.
  • Providing estate management services in alignment with the Housing Strategy.
  • Addressing high-risk complaints of anti-social behavior and neighbor disputes.
  • Encouraging tenant engagement and collaborating with residents to establish community agreements.
  • Monitoring housing management systems and generating reports for enhancements.
  • Daily oversight of Housing Officers and Coordinators.
  • Offering operational support for Independent Living Coordinators.
  • Processing requisition orders and ensuring authorized expenditures.

Qualifications

Essential Qualifications:

  • At least 2 years of relevant experience in a customer-oriented environment.
  • Demonstrated experience in housing management and tenancy enforcement.
  • Strong leadership and supervisory capabilities.
  • Exceptional communication and customer service skills.
  • Ability to work both independently and collaboratively with internal teams and external partners.
DBS: Basic DBS required.