Fire Systems Engineer

3 days ago

Gillingham, Kent, United Kingdom Senseco Systems Limited Full time
Job Title: Fire Systems Engineer

The Fire Systems Engineer is responsible for carrying out system maintenance, fault finding, attending emergency callouts, and performing reactive & minor or extra works to Automatic Fire, Fire Extinguishing-Gas Suppression, and Fire Aspiration Alarm Systems.

Key Responsibilities:
  1. Complete electronic worksheets daily, timesheets weekly, and provide weekly mileage/expense claims.
  2. Comply with policies relating to Health, Safety, Security, Environment, and Technical Compliance issues that affect the customer and employees.
  3. Ensure all relevant engineering practices are adhered to - report any inconsistencies to a senior engineer or your service supervisor.
  4. Ensure all jobs, call-out, maintenance, or remedial works are attended to where possible, escalating to your supervisor or a senior engineer and the office if delays or difficulties are encountered, such as traffic delays/vehicle problems resulting in late/non-attendance.
  5. Whilst on site, update the site logbooks with details of all work carried out.
  6. Carry out any minor remedial/fault rectification works necessary during any PPM visit, supported by a separate call number and work sheet, and in conjunction with a written instruction/order from the client.
  7. Maintain company-issued equipment in good condition and fit for purpose. Report immediately any damaged, stolen, or missing company-issued equipment to your Service Supervisor.
  8. Assist in the development of trainees, mentoring them in the Senseco working/best practice methods and report good progress or any areas of concern to your Service Supervisor.
  9. Ensure good timekeeping and housekeeping at all times, setting the right example.
  10. Carry out all duties in accordance with the Company employee handbook.
  11. Advise your Service Supervisor of progress/concerns on any contract/site you are involved with through telephone updates and followed up with regular email.
  12. Develop and maintain effective Client relationships and assist in gaining future work by relaying leads and survey information to the sales team.
  13. Attend and prepare for engineers' meetings when required.
  14. Ensure all systems worked upon are left operational where possible. Escalate urgent and critical problems prior to leaving the site. Review alternative solutions, being resourceful at all times.
  15. Attend training courses to extend knowledge and skillset of various manufacturers' products.
Skills and Competencies:
  1. Good organisational and time management skills.
  2. Good customer-facing skills.
  3. Ability to work on own initiative with minimum supervision.
  4. Good verbal and written communication skills.
  5. Strong attention to detail considering the life safety industry.
  6. Ability to communicate with both external and internal customers.
  7. At least 3 years of experience in the fire industry.
  8. Proven ability to install, test, commission, and service Fire Alarm Systems and/or Security Systems.
  9. Excellent servicing, diagnostic, and fault-finding skills, with the ability to resolve by elimination or technical recommendations.
  10. Computer literate with good general IT skills including Microsoft Excel and Word.
  11. Understanding and ability of software programming on main line products such as Morley, Advanced, Kentec, etc.

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