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Fire System Engineer

2 months ago

Gillingham, Kent, United Kingdom Connect Personnel Full time
Fire Technical Support Engineer

Connect Personnel is representing an outstanding, well-established Fire & Security Company who specialise in Technical Systems design, installation and maintenance of highest quality covering London, the Southeast and across the Country.

Job Summary

To support the Service Engineering Team with a high level of technical competence on Fire Detection, Voice Alarm, and Gas Suppression Systems.

Key Responsibilities
  • Conduct routine maintenance and service on fire detection, voice alarm, and gas suppression systems.
  • Undertake complex fault finding on system software, field devices, and cabling.
  • Provide technical support to service engineers in the field.
  • Participate in a 24/7 escalation phone support rotation and attend sites as needed to rectify system failures.
  • Undertake System Condition surveys and produce reports.
  • Complete Cause & Effect testing and record results.
  • Carry out software back-ups of sites and store the software.
  • Demonstrate leadership and a role model approach by leading by example within the engineering team.
  • Support the team to ensure high levels of customer service and engineering capability.
Requirements
  1. Proven experience in fire system engineering.
  2. Commissioning grade trained on at least one major life safety product.
  3. A proactive and can-do attitude with a willingness to share experience and knowledge to help develop team members.
  4. Expertise in servicing fire detection, voice alarm, and gas suppression systems.
  5. Ability to perform complex fault finding on system software, field devices, and cabling.
  6. Excellent technical support skills for field service engineers.
  7. Willingness to travel within London and the South East as required.
  8. Willingness to work in central London and during unsociable hours, including nights and weekends, when required.